Key Account Manager

Kody; Hong Kong; On-site; HKD 420,000 - 660,000; Full time

Benefits offered by this job

Health Insurance (Medical and Dental)

Competitive Performance Bonus

Opportunities for career growth

Career growth opportunities

Performance bonus

Collaborative environment

Job summary

A dynamic fintech company in Hong Kong is seeking a dedicated Key Account Manager to manage strategic client relationships and drive revenue growth. You will be the primary contact for key accounts, understanding their needs and providing tailored solutions. Candidates should have 3-5 years of experience in account management, strong communication skills, and a results-driven mindset. The role offers a collaborative environment and opportunities for career growth.

Qualifications

• 3-5 years of experience in account management or sales roles, preferably in payments or fintech.
• Strong communication skills to build trusted client relationships.
• Proven track record of managing key accounts.
• Ability to work cross-functionally and coordinate with multiple teams.
• Self-motivated and results-driven with problem-solving mindset.
• Familiarity with payment processing solutions is a plus.

Responsibilities

• Build and maintain strong, long-term relationships with key accounts.
• Understand client business goals to provide tailored solutions.
• Coordinate with internal teams to deliver exceptional service.
• Identify opportunities for account growth through upselling and cross-selling.
• Monitor account performance and provide regular reporting to stakeholders.

Skills

Account Management

Sales

Communication Skills

Client Relationship Building

Problem Solving

Communication

CRM software

Tools

CRM software

Job description

Kody is seeking a dedicated Key Account Manager to join our growing team. In this role, you will be responsible for managing strategic client relationships, ensuring high levels of customer satisfaction, and driving revenue growth through effective account management. You will act as the primary point of contact for key clients, understanding their needs and aligning Kody's solutions to meet their business objectives.

Key Responsibilities

• Build and maintain strong, long-term relationships with key accounts
• Understand client business goals and challenges to provide tailored solutions
• Coordinate with internal teams such as sales, product, and support to deliver exceptional service
• Identify opportunities for account growth through upselling and cross-selling
• Monitor account performance and provide regular reporting to stakeholders

Requirements

• Minimum of 3-5 years' experience in account management or sales roles, preferably within the payments or fintech industry
• Strong communication and interpersonal skills to build trusted client relationships
• Proven track record of managing key accounts and achieving revenue targets
• Ability to work cross-functionally and coordinate with multiple teams
• Self-motivated and results-driven with problem-solving mindset
• Familiarity with payment processing solutions is a plus

Benefits

• Health Insurance (Medical and Dental)
• Work in our new office space in Admiralty
• Opportunities for career growth in leadership and strategy
• Collaborative, inclusive environment where your contributions are recognised and valued
• Competitive Performance Bonus