Junior Business Analyst (Digital Website, Insurance) 19-27k

Michael Page (Hong Kong); Hong Kong; On-site; HKD 201,000 - 312,000; Part time

Benefits offered by this job

Competitive monthly salary

Exposure to analytics projects

Job summary

Michael Page International (Hong Kong) Limited is seeking a Digital Project Support to assist in planning and coordinating digital transformation and customer experience initiatives. You will gather business requirements, support UAT, and track defects while coordinating with internal teams and vendors to ensure timely project delivery.

The role focuses on GA4 analytics to measure website performance, generate insights, and prepare dashboards for stakeholders.

Qualifications

• Bachelor’s degree in Business Administration, Information Systems, Marketing, Analytics, or related discipline.
• Minimum 1 year of relevant experience in Business Analysis, Digital Projects, Digital Marketing, Web Analytics, or related fields.
• Experience in the insurance, financial services, or banking industry is an advantage.

Responsibilities

• Assist in the planning, coordination, and execution of digital transformation and customer experience projects.
• Gather, analyze, and document business requirements from stakeholders.
• Support UAT preparation, test execution, defect tracking, and project documentation.
• Coordinate with internal teams and vendors to ensure timely project delivery.
• Monitor project progress and provide regular status updates.

Skills

Analytical mindset

Stakeholder coordination

Communication

Attention to detail

Education

Bachelor’s degree in Business Administration, Information Systems, Marketing, Analytics, or related discipline

Tools

Google Analytics GA4

CMS platforms

Microsoft Excel

PowerPoint

Job description

• 1 year renewable contract, website digital project
• Content Management System, Google Analytic

About Our Client

A leading global insurer with a strong presence across Asia, Europe, and other international markets, providing life, health, property, casualty, and wealth management solutions. The company is committed to innovation and digital transformation, delivering customer-centric insurance services that help individuals and businesses protect what matters most

Job Description

Digital Project Support

• Assist in the planning, coordination, and execution of digital transformation and customer experience projects.


• Gather, analyze, and document business requirements from stakeholders.


• Support UAT preparation, test execution, defect tracking, and project documentation.


• Coordinate with internal teams and vendors to ensure timely project delivery.


• Monitor project progress and provide regular status updates.

Data Analysis & Reporting

• Utilize Google Analytics (GA4) to track website performance, customer journeys, and campaign effectiveness.


• Analyze digital performance metrics and identify opportunities for optimization.


• Prepare regular reports and dashboards with actionable insights for stakeholders.


• Support data-driven decision-making through analysis and recommendations.

A/B Testing & Optimization

• Assist in designing, executing, and monitoring A/B tests for websites, landing pages, and digital campaigns.


• Analyze test results and provide recommendations to improve conversions and user experience.


• Work with digital marketing and UX teams to implement optimization initiatives.

Content Management

• Manage website and digital content updates using Content Management Systems (CMS).


• Ensure content accuracy, consistency, and compliance with brand and regulatory requirements.


• Coordinate with business stakeholders for content reviews and approvals.


• Maintain content quality and ensure a seamless user experience across digital platforms

The Successful Applicant

• Bachelor's degree in Business Administration, Information Systems, Marketing, Analytics, or a related discipline.


• Minimum 1 year of relevant experience in Business Analysis, Digital Projects, Digital Marketing, Web Analytics, or related fields.


• Experience in the insurance, financial services, or banking industry is an advantage.

Essential Skills

• Hands-on experience with Google Analytics (GA4) and digital performance analysis.


• Strong attention to detail and excellent organizational skills.


• Analytical mindset with the ability to interpret data and generate insights.


• Experience supporting digital projects and stakeholder coordination.


• Familiarity with A/B testing methodologies and performance measurement.


• Experience managing website content through CMS platforms.


• Strong communication and documentation skills.


• Proficiency in Microsoft Excel, PowerPoint, and other Microsoft Office applications.

What's on Offer

• Competitive monthly salary


• 14 days of annual leave.


• Valuable experience in the insurance industry.


• Exposure to analytics projects in a professional setting.