Technical Business Analyst (Senior, Insurance and AI)

Michael Page; Hong Kong; Remote; HKD 420,000 - 640,000; Full time

Benefits offered by this job

Work from home

Medical insurance

Dental insurance

Job summary

Michael Page (Hong Kong) is recruiting for an Insurance-focused Business Analyst to join a leading insurance organization in Hong Kong. The role involves gathering requirements, analyzing processes, and delivering digital platform projects, with emphasis on API integrations and vendor coordination.

You will collaborate with business users and IT teams, document BRD/FSD, and support UAT and production rollout.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Business Information Systems, or related disciplines.
• 3+ years of experience as a Business Analyst or Technical Business Analyst, preferably in insurance.
• Strong understanding of website development projects and digital platforms.
• Hands-on experience with API integrations, web services, RESTful APIs, and system interfaces.
• Familiarity with SDLC and Agile methodologies.
• Experience in requirements gathering, gap analysis, process mapping, and documentation.
• Proven experience managing external vendors and coordinating cross-functional teams.
• Excellent stakeholder management and communication skills.
• Ability to translate business requirements into technical specifications.
• Experience with UAT planning and execution.

Responsibilities

• Gather, analyze, and document business and system requirements from stakeholders.
• Work with business users to understand processes, pain points, and digital transformation needs.
• Participate in website enhancement and digital platform projects.
• Analyze and define API integration requirements between internal and external systems.
• Prepare BRD, FSD, user stories, and process flows.
• Coordinate with internal IT, development teams, and external vendors throughout the project lifecycle.
• Manage vendors to ensure deliverables, timelines, and quality.
• Facilitate requirement workshops, UAT preparation, testing, and production rollout.
• Monitor progress, identify risks/issues, and provide resolutions.
• Support system implementation, enhancement, and post-go-live activities.
• Communicate project updates to technical and non-technical stakeholders.

Skills

Business analysis

API integrations

Vendor management

Stakeholder management

SDLC / Agile

UAT planning

Education

Bachelor's degree in IT / CS / BIS

Tools

Jira

Confluence

Visio

Job description

• AI Project Exposure. 3+ years experience
• Work from Home, Medical and Dental Insurance

About Our Client

Join a leading insurance organization driving digital transformation initiatives. Work closely with business stakeholders, vendors, and technology teams to deliver web-based and integration solutions. This role requires strong business analysis, vendor management, API integration knowledge, and excellent Cantonese communication skills

Job Description

• Gather, analyze, and document business and system requirements from stakeholders.
• Work closely with business users to understand processes, pain points, and digital transformation needs.
• Participate in website enhancement and digital platform projects.
• Analyze and define API integration requirements between internal and external systems.
• Prepare Business Requirement Documents (BRD), Functional Specifications (FSD), user stories, and process flows.
• Coordinate with internal IT teams, development teams, and external vendors throughout the project lifecycle.
• Manage vendors to ensure project deliverables, timelines, and quality standards are met.
• Facilitate requirement workshops, UAT preparation, testing execution, and production rollout.
• Monitor project progress, identify risks/issues, and provide timely resolution.
• Support system implementation, enhancement, and post-go-live activities.
• Communicate project updates effectively to both technical and non-technical stakeholders.

The Successful Applicant

• Bachelor's degree in Information Technology, Computer Science, Business Information Systems, or related disciplines.
• 3+ years of experience as a Business Analyst or Technical Business Analyst, preferably within the insurance industry.
• Strong understanding of website development projects and digital platforms.
• Hands-on experience working with API integrations, web services, RESTful APIs, and system interfaces.
• Familiarity with software development lifecycle (SDLC) and Agile methodologies.
• Experience in requirement gathering, gap analysis, process mapping, and documentation.
• Proven experience managing external vendors and coordinating cross-functional teams.
• Excellent stakeholder management and communication skills.
• Ability to translate business requirements into technical specifications.
• Experience with UAT planning and execution.

Preferred Candidate

• Exposure to insurance domains such as Policy Administration, Claims, Agency, Customer Portal, or Digital Platforms.
• Knowledge of SQL, data analysis, or system integration projects is an advantage.
• Experience with Jira, Confluence, Visio, or similar tools.

What's on Offer

• Attractive Package
• Problem-solving mindset