IT Technical Support

Phillip Securities (HK) Ltd; Hong Kong; On-site; HKD 201,000 - 268,000; Full time

Benefits offered by this job

Performance bonus

Flat structure

Job summary

Phillip Securities (HK) Ltd in Hong Kong seeks a Solutions & System Support Specialist to deliver technical support across software, desktops, servers and networks. You will install workstations, ensure system operations, and maintain IT assets in a fast-paced financial environment.

The role requires at least 1 year in IT support, Windows/Office experience, and knowledge of AD and TCP/IP. A diploma in CS and MCSE are preferred; HK location, on-site work.

Qualifications

• Diploma or above in Computer Science or related disciplines; MCSE preferred.
• At least 1 year experience in supporting MS Windows, Office and desktop hardware; finance experience preferred.
• Knowledge of Active Directory and TCP/IP networking; good interpersonal skills.

Responsibilities

• Provide technical support and maintenance for software, desktops, servers, networks and hardware; manage IT inventory.
• Prepare, install and set up user workstations and computers.
• Perform system and network operations tasks.
• Maintain IT inventory records to safeguard assets and facilitate maintenance.

Skills

Windows support

Office applications

Desktop hardware

Active Directory

TCP/IP networking

Interpersonal skills

Education

Diploma or higher in CS

MCSE certification preferred

Job description

To provide technical support and maintenance services including software, desktop, server, network, hardware, inventory list and solve all computer problems;

To prepare, install and set up the user workstations and computers;

To perform tasks for operation of the system and network;

To maintain IT inventory record to better safeguard company’s IT assets and to facilitate maintenance and checking.

Requirements

Diploma or above in Computer Science or related disciplines with MCSE qualifications preferred;

At least 1 year experience in supporting MS Windows, Office applications and desktop hardware, preferably in finance business;

Knowledge in system and network, specifically on:

Microsoft Active Directory

TCP/IP network / wifi setup,

Self-motivated, hardworking with good interpersonal skills

• Performance bonus
• Flat organization and collaborative environment

Salary will be commensurate with qualifications and experience.

All personal data collection is for recruitment purposes. The data provided by job applicants will be used strictly in accordance with the employer's personal data policies, a copy of which will be provided immediately upon request.

Company Overview

Phillip Securities Group is one of the members of PhillipCapital. PhillipCapital founded in 1975 in Singapore, our member companies operate in 16 financial hubs, with offices in Singapore, Hong Kong, China, US, Japan, UK, France, Australia, Malaysia, Thailand, Indonesia, Sri Lanka, Turkey, India, Cambodia and Dubai. Currently, we have more than 3,500 staff in Asia and Europe with total shareholders’ fund in excess of US$1 billion.

In Hong Kong, our group of companies include Phillip Securities (HK) Ltd, Phillip Commodities (HK) Ltd, Phillip Capital Management (HK) Ltd, Phillip Financial Advisors (HK) Ltd, Phillip Finance (HK) Ltd, Phillip Institute of Finance Learning Co Ltd and CyberQuote (HK) Ltd.

We offer a full range of financial services which include asset management, bond and securities broking, futures & options, foreign exchange, unit trusts, insurance, investor education and investment research. With a strong financial position and together with a 600+ dynamic sales force to provide high standard professional services to our clients, we are now one of the most fully fledged financial services firms in Hong Kong.

At Phillip, we provide you the necessary platform to scale to greater heights. If you have the drive and aggressiveness to go the extra mile, the opportunity awaits you. Don't miss the chance to advance your career with us!

For more information, please visit our website at www.poems.com.hk.

Solutions & System Support Specialist

Admiralty, Central and Western District, HK

Questions

• How many years' experience do you have in an information technology (IT) support role?
• Which of the following statements best describes your right to work in Hong Kong?
• What's your expected monthly basic salary?