IT System Operation Specialist

Sinopec (Hong Kong) Limited; Hong Kong; On-site; HKD 201,000 - 290,000; Full time

Job summary

Sinopec (Hong Kong) Limited is seeking an IT professional to operate and maintain the company’s internal information systems, monitor performance, troubleshoot issues, back up data, and manage access.

The role includes assisting system upgrades, documenting procedures, organizing departmental meetings, and supporting cross‑department coordination to ensure stable, compliant operations.

Qualifications

• Bachelor’s degree or above in Computer Science, Information Management, Communications Engineering, or related fields.
• Minimum 2 years of experience in IT system operation or IT support; experience in secretarial work or internal newsletter editing is a plus.
• Familiar with basic administration of Windows/Linux servers; basic networking and database knowledge (SQL/Oracle).
• Experience with OA、ERP、SAP、TMS、HR system maintenance preferred.
• Strong ability in official document writing, policy drafting, and meeting organization.

Responsibilities

• Perform daily operation and maintenance of the company’s internal information systems, including system monitoring, troubleshooting, data backup, and access management.
• Assist in system upgrades, testing, and deployment; participate in IT project implementation.
• Handle system issues reported by users; provide technical support and operational training.
• Draft and maintain technical documentation such as system operation manuals, troubleshooting guides, and emergency response plans.
• Organize departmental meetings, including meeting notifications, minute taking, action item tracking, and archiving.
• Assist in departmental administrative affairs, file management, internal control compliance, and other coordination tasks.

Skills

System monitoring

Troubleshooting

Data backup

Access management

System upgrades

Testing

Deployment

IT project implementation

Technical support

Operational training

Meeting organization

Cross‑department coordination

Education

Bachelor’s degree

Tools

Windows server administration

Linux server administration

SQL/Oracle database operations

OA

ERP

SAP

TMS

HR system maintenance

Job description

Perform daily operation and maintenance of the company’s internal information systems, including system monitoring, troubleshooting, data backup, and access management, to ensure stable system performance.

Assist in system upgrades, testing, and deployment; participate in IT project implementation.

Handle system issues reported by users, provide technical support and operational training.

Draft and maintain technical documentation such as system operation manuals, troubleshooting guides, and emergency response plans.

Organize departmental meetings, including meeting notifications, minute taking, action item tracking, and archiving.

Assist in departmental administrative affairs, file management, internal control compliance, and other coordination tasks.

Job Requirements

Bachelor’s degree or above, preferably in Computer Science, Information Management, Communications Engineering, or related fields.

Minimum 2 years of experience in IT system operation or IT support. Experience in comprehensive management, secretarial work, or internal newsletter editing is a strong plus.

Familiar with basic administration of Windows/Linux servers; basic knowledge of networking and database operations (SQL/Oracle). Experience with OA，ERP，SAP，TMS，HR system maintenance is preferred.

Strong ability in official document writing, policy drafting, and meeting organization.

Detail-oriented, strong sense of responsibility, good service mindset, and cross-departmental coordination skills.