IT Support Specialist - Hybrid Onsite/Remote (Immediate Start)

Veolia Energy Services (Hong Kong) Limited; Hong Kong; Hybrid; HKD 134,000 - 201,000; Full time

Benefits offered by this job

Medical & hospitalization insurance

Job summary

Veolia Energy Services (Hong Kong) Limited is seeking a frontline IT Support professional to assist users with computer, software, printer, and network inquiries, providing on-site or remote help.

You will visit project sites according to schedule, assist with setup, testing, maintenance, replacement of IT equipment, perform routine server-room checks and verify daily backups, and manage IT assets and service contracts.

Qualifications

• Diploma or above in IT, Computer Science, or a related discipline.
• Basic knowledge on TCP/IP networking, Windows AD
• Familiar with Google Workspace and common office applications
• Good communication skills in English and Chinese

Responsibilities

• Provide frontline IT support to users for computer, software, printer, network, and other common IT enquiries.
• Handle user enquiries and provide support onsite or remotely.
• Visit and support project sites on IT operations according to the schedule arranged by the Direct Supervisor.
• Assist with the setup, testing, maintenance, and replacement of IT equipment.
• Follow professional IT management practices and compliance.
• Perform routine server-room checks and verify daily system backups.
• Manage IT asset inventory and service contracts.
• Perform other IT duties as assigned from direct supervisor.

Skills

Communication skills

Teamwork

Education

Diploma or above in IT/Computer Science

Tools

TCP/IP networking

Windows AD

Google Workspace

Job description

Veolia Energy Services (Hong Kong) Limited is seeking a frontline IT Support professional to assist users with computer, software, printer, and network inquiries, providing on-site or remote help.

You will visit project sites according to schedule, assist with setup, testing, maintenance, replacement of IT equipment, perform routine server-room checks and verify daily backups, and manage IT assets and service contracts.