IT Support Specialist

Mega Global Securities Limited; Hong Kong; On-site; HKD 180,000 - 340,000; Full time

Benefits offered by this job

Festive red packets/bonuses

Medical benefits

MPF

Job summary

Mega Global Securities Limited seeks an IT Support Specialist based in Admiralty, Hong Kong. You will provide daily IT helpdesk support, troubleshoot hardware and software, and maintain networks while leveraging coding skills to automate tasks.

The role requires strong Python proficiency, familiarity with C, Java, HTML and SQL, and solid experience with Microsoft 365, Windows and macOS. A Master's degree in a STEM field is preferred.

Qualifications

• Must be a Hong Kong Permanent Resident.
• Master's degree in Computer Science, Mathematics, Physics, or a related STEM discipline preferred.
• Strong proficiency in Python; familiar with C, Java, HTML, and SQL.
• Advanced skill in Microsoft Office / M365 and email systems; solid understanding of Windows/macOS.

Responsibilities

• Provide daily IT helpdesk support, hardware/software troubleshooting, and network maintenance.
• Manage Microsoft 365, enterprise email systems, and office productivity tools.
• Write Python scripts to automate routine IT workflows and data tasks.

Skills

Python

Windows administration

macOS administration

Microsoft 365 administration

IT helpdesk / customer support

Education

Master's degree in Computer Science, Mathematics, Physics, or related STEM discipline

Tools

Python

SQL

HTML

Java

C

Job description

We are looking for an IT Support Specialist based in Admiralty, Hong Kong. In addition to daily IT and desktop support, you will leverage your coding skills to build automation scripts and internal tools.

Key responsibilities

Provide daily IT helpdesk support, hardware/software troubleshooting, and network maintenance.

Manage Microsoft 365, enterprise email systems, and office productivity tools.

Write Python scripts to automate routine IT workflows and data tasks.

About you

Must be a Hong Kong Permanent Resident.

Master's degree in Computer Science, Mathematics, Physics, or a related STEM discipline preferred.

Strong proficiency in Python; familiar with C, Java, HTML, and SQL.

Advanced skill in Microsoft Office / M365 and email systems; solid understanding of Windows/macOS.

Work Schedule: 5-day work week (Weekend off) with a strong commitment to work-life balance (no overtime culture).

Annual Leave: At least 12 days paid annual leave + 1 day birthday leave.

Other Benefits: Festive red packets/bonuses, Medical Benefits, and MPF.

Your application will include the following questions:

• Which of the following statements best describes your right to work in Hong Kong?
• How many years' experience do you have as an Information Technology Support Specialist?
• What is your highest level of education?