IT Support (pc support, desktop support)

PERSOL; Hong Kong; On-site; HKD 150,000 - 210,000; Full time

Job summary

PERSOL Hong Kong is seeking a deskside IT support specialist to provide essential first-line technical support to employees, ensuring smooth operation of hardware, software, and connectivity across the organization.

Responsibilities include troubleshooting issues, managing devices, and supporting business applications to maintain optimal productivity, with strong problem-solving and communication skills.

Qualifications

• Minimum 1 year of experience in deskside technical support role.
• Strong problem-solving and analytical skills.
• Good communication and interpersonal skills, with the ability to interact with users at all levels.

Responsibilities

• Provides essential first-line technical support to employees, ensuring smooth operation of hardware, software, and connectivity
• Troubleshooting issues, managing devices, and supporting business applications to maintain optimal productivity across the organization

Skills

Troubleshooting

Problem solving

Analytical thinking

Communication

Education

Relevant diploma or degree in Information Technology

Job description

Our clients, providing a full range of services in consumer, SME and corporate banking solutions.

Responsibilities:

• Provides essential first-line technical support to employees, ensuring smooth operation of hardware, software, and connectivity
• Troubleshooting issues, managing devices, and supporting business applications to maintain optimal productivity across the organization

Requirements

• Minimum 1 year of experience in deskside technical support role
• Strong problem-solving and analytical skills, with the ability to think critically and provide effective solutions
• Good communication and interpersonal skills, with the ability to interact with users at all levels

Desired Qualifications:

• Relevant diploma or degree in Information Technology or a related field.