IT Operations & Resilience Lead - Data Center

Airport Authority Hong Kong; Hong Kong; On-site; HKD 420,000 - 600,000; Full time

Job summary

Airport Authority Hong Kong invites high-calibre IT professionals to join its IT Operations team to manage data center operations, automation and monitoring platforms. You will contribute to resilient IT services supporting HKIA's critical infrastructure and flight operations.

The role requires 3+ years of IT systems administration, scripting and project experience, with exposure to DCIM, Dynatrace, ServiceNow and cloud platforms, and may involve on-site collaboration with vendors and internal

Qualifications

• Degree holder in Electrical/Electronic Engineering or Computer Engineering or related disciplines.
• Minimum 3 years relevant IT systems administration experience including operation, technical support and project management.
• Experience in supporting DCIM (SNMP/Modbus/LoRaWAN), Telemetry Gateway and multi-vendor cloud platforms.

Responsibilities

• Oversee hosting facilities contingency planning and coordinate stakeholders for drills.
• Lead sub-projects to enhance system monitoring and ensure IT operational standards.
• Manage daily data center operations, maintenance, long-term planning and resource allocation.
• Assess major system changes, perform risk analyses, minimize end-user disruption.

Skills

IT systems admin

Shell scripting

Programming

DCIM tools

Dynatrace

ServiceNow

Multi-vendor cloud

ITIL v3

Windows

RHEL

Education

Electrical/Electronic Engineering

Computer Engineering

Tools

Dynatrace

ServiceNow

Telemetry Gateway

DCIM platforms

Cloud platforms

Job description

Airport Authority Hong Kong invites high-calibre IT professionals to join its IT Operations team to manage data center operations, automation and monitoring platforms. You will contribute to resilient IT services supporting HKIA's critical infrastructure and flight operations.

The role requires 3+ years of IT systems administration, scripting and project experience, with exposure to DCIM, Dynatrace, ServiceNow and cloud platforms, and may involve on-site collaboration with vendors and internal