Datacenter Infrastructure Operations Lead (24/7)

Integen Limited; Hong Kong; Vor Ort; HKD 900.000 - 1.500.000; Vollzeit

Zusammenfassung

Integen Limited is seeking an experienced Infrastructure Operations Manager (Datacenter) to lead the day-to-day operations of our infrastructure services in Hong Kong. You will oversee server provisioning, hardware lifecycle, inventory, and customer provisioning while coordinating with Networks, Projects, Procurement, and Customer Success teams.

Reporting to the CEO, you will drive capacity planning, process improvements, and service standards to ensure reliable, scalable, and client-focused

Qualifikationen

• Diploma or Degree in Information Technology, Computer Science, Engineering, or a related discipline.
• 5+ years of experience in infrastructure operations, data center operations, cloud infrastructure, hosting services, telecommunications, or managed service environments.
• Experience leading operational teams within a mission-critical infrastructure environment.
• Strong understanding of infrastructure operations, including server deployment and provisioning, hardware lifecycle management, inventory and asset management, data center operations, Linux environments, networking fundamentals.

Aufgaben

• Lead and manage the Infrastructure Operations team, ensuring reliable 24×7 service delivery and operational excellence.
• Oversee the end-to-end operational lifecycle of infrastructure services, including server procurement, inventory management, deployment, provisioning, logistics, and hardware lifecycle management.
• Ensure smooth day-to-day operations across data center infrastructure, bare metal server deployments, and customer provisioning activities.
• Collaborate with Network, Systems, Project Delivery, Procurement, and Customer Success teams to deliver infrastructure solutions efficiently.
• Drive operational planning, capacity management, process improvements, and continuous optimization of infrastructure workflows.
• Manage operational incidents, change management activities, maintenance planning, and root cause analysis.
• Develop and maintain operational documentation, SOPs, and service standards.
• Coordinate vendor relationships and support procurement planning for infrastructure expansion.
• Review operational performance metrics and identify opportunities to improve efficiency, scalability, and customer experience.
• Support customer onboarding, infrastructure implementation, migrations, and service delivery initiatives.

Kenntnisse

Infrastructure management

Data center operations

Server provisioning

Vendor management

Stakeholder management

Linux environments

Networking basics

Customer-facing services

Ausbildung

Bachelor's degree in IT/CS/Engineering

Tools

DCIM tools

VMware

ITIL

Jobbeschreibung

Integen Limited is seeking an experienced Infrastructure Operations Manager (Datacenter) to lead the day-to-day operations of our infrastructure services in Hong Kong. You will oversee server provisioning, hardware lifecycle, inventory, and customer provisioning while coordinating with Networks, Projects, Procurement, and Customer Success teams.

Reporting to the CEO, you will drive capacity planning, process improvements, and service standards to ensure reliable, scalable, and client-focused