Eternity Consultants (HK) Limited in Hong Kong seeks an IT support specialist to provide essential IT support, including network and security administration. The ideal candidate will have a Higher Diploma or Degree in IT or Cybersecurity, along with 2 to 5 years of relevant experience. Proficient knowledge in Windows 10/11, network storage, and security protocols is required. Candidates should be fluent in Cantonese, English, and Mandarin, and willing to travel to China occasionally.
Qualifications
2-5 years of related experience in IT support.
Knowledge in Cyber Hygiene and Security Setup concepts is preferred.
Willingness to travel to China occasionally.
Responsibilities
Provide IT support (including network and security) to HK and China.
Support IT department for system administration, audit, and documentation.
Liaise with Service Provider Support for troubleshooting.
Manage IT records and documentation.
Provide remote assistance and system setup.
Skills
IT support
Network control Setting
Windows 10/11
Fortinet (Firewall and VPN)
Office 365 Admin
Cantonese
Mandarin
English
Education
Higher Diploma or Degree in IT, Cybersecurity or related disciplines
Tools
Synology Network Attached Storage
Simple Web Service
Job description
Eternity Consultants (HK) Limited in Hong Kong seeks an IT support specialist to provide essential IT support, including network and security administration. The ideal candidate will have a Higher Diploma or Degree in IT or Cybersecurity, along with 2 to 5 years of relevant experience. Proficient knowledge in Windows 10/11, network storage, and security protocols is required. Candidates should be fluent in Cantonese, English, and Mandarin, and willing to travel to China occasionally.