IT App Support, Wealth Management (Leading iBank, up to 80K)

Recruit Logic Limited; Hong Kong; On-site; HKD 812,000 - 973,000; Full time

Job summary

Recruit Logic Limited is seeking an IT App Support professional to handle wealth management trading systems in Hong Kong. You will provide first line production support for securities, futures, and stock options platforms, coordinate with vendors and in-house developers, and assist in deployments and testing.

The role requires 10–15 years in application support for trading platforms, strong SQL/DB2 skills, and fluency in English and Chinese.

Qualifications

• Degree holder in Computer Science or related discipline.
• 10-15 years experience in application support on trading systems (advantage).
• Experience in investment bank, brokerage or vendor is an added advantage.
• Good command of written and spoken English and Chinese; Mandarin is an advantage.

Responsibilities

• Provide first line production support for wealth management trading systems.
• Investigate and resolve production issues; coordinate with vendors and in-house teams.
• Plan and execute internal testing for system upgrades per standards.
• Assist in user acceptance testing and system deployments.
• Perform health checks to maintain system stability for local and global markets.
• Provide remote support during incidents.

Skills

Trading systems

SQL

English & Chinese

Education

Bachelor in Computer Science

Tools

SQL

DB2

Windows

FIX

Job description

IT App Support, Wealth Management (Leading iBank, up to 80K)

Responsible for providing first line application production support for wealth management business.

Manage, resolve and investigate production system issues and follow through the cases, mainly focused on securities, futures and stock options trading systems, including Internet trading channel, mobile app and etc.

Laisse with vendor and in-house development team to implement IT solution

Plan and execute internal testing for system upgrade with documented result as according to company standards and procedures.

Involved on enhancements for in-house developed programs like SQL query or update.

Assist in user acceptance test and execute system deployments.

Manage system upgrade or new projects for applications handled by the team, according to change management and company policy

Perform rotated health check and maintain the system stability and availability for local and global markets.

Provide remote support in case of emergency/incidents

Requirements

• Degree holder in Computer Science or related discipline(s).
• 10 - 15 years experience in application support on trading systems (e.g. Sharp Point, TTL) is an advantage
• Working experience in investment bank, brokerage or system vendor is an added advantage.
• Sound knowledge of equity / futures trading and settlement system functionality, bank transfer, operation flow, HKEx and global market connectivity (direct or via execution broker) are preferable.
• Experience in dealing with end users and system vendors, problems solving and troubleshooting production issues for the systems are preferable.
• Exposure to other technical skills and application infrastructure e.g. FIX, Windows schedule, application monitoring or reporting is preferable.
• Knowledge in SQL, scripting and DB2 will be advantage.
• Experience in using bug or issue tracking systems is added advantage.
• Good analytical and presentation skills.
• Good command of written and spoken English and Chinese, fluency in Mandarin is an advantage
• Team player, responsible, independent, self-starter, motivated, multitasking and able to take initiative to get projects completed.

Central, Central and Western District, HK