IT Administrator

Swing Consulting Limited; Hong Kong; On-site; HKD 201,000 - 246,000; Full time

Job summary

Swing Consulting Limited in Hong Kong is seeking an Administrative Assistant to support IT operations. You will maintain inventory records, manage purchasing, and assist with rollouts while preparing regular client reports and managing user accounts and access.

The role requires strong English and Chinese communication and proficient MS Office usage. This is a 5-day workweek position in Hong Kong with a salary range of 18–22K HKD per month, depending on experience.

Qualifications

• Diploma or above in IT or related discipline.
• 1+ year in an Administrative Assistant or similar role.
• Strong written and spoken English and Chinese with excellent communication skills.
• Proficient in MS Office (Word, Excel).
• Experience with asset management or inventory systems is a plus.

Responsibilities

• Maintain inventory records for hardware, mobile devices, and software licenses.
• Handle purchasing, maintenance scheduling, and vendor deliveries.
• Set up user accounts, emails, and role-based access.
• Prepare regular weekly and monthly client reports.
• Manage ticket approvals and assignments using Helix to streamline response times.

Skills

Interpersonal skills

Bilingual English/Chinese

Communication

MS Office proficiency

Education

Diploma in IT or related field

Tools

MS Office

ITSM platforms (e.g., BMC Helix)

Job description

Maintained inventory records for hardware, mobile devices, and software licenses.

Handled purchasing, maintenance scheduling, and vendor deliveries.

Set up user accounts, emails, and role-based application access.

Assisted with rollouts and prepared regular weekly and monthly client reports.

Managed ticket approvals and assignments using Helix to streamline response times.

Job Requirements

Diploma or above in IT or a related discipline.

Minimum 1 year of experience as an Administrative Assistant or in a similar administrative role.

Good written and spoken English and Chinese with strong interpersonal and communication skills.

Proficient in MS Office (Word, Excel).

Experience using asset management, inventory tracking systems, or ITSM platforms (e.g., BMC Helix) is an advantage.

5-day Work Week

18-22K Depends on Experience

All information provided will be treated in strict confidence and used for recruitment purposes only. (Licence No.: 76511)