IT Operations Coordinator - Leading Financial Group - J13176

Pinpoint Asia; Hong Kong; On-site; HKD 201,000 - 357,000; Full time

Job summary

Pinpoint Asia is seeking an IT Operations Coordinator for a leading financial group in Hong Kong. You will support onboarding/offboarding, manage IT asset records, and coordinate procurement to ensure smooth service delivery.

You will bridge IT with HR and other departments, oversee monthly mobile billing, assist in IT budgeting, and maintain accurate records. A diploma or bachelor’s in IT or related field and 1–3 years in admin or IT support are desirable.

Qualifications

• Diploma or Bachelor's in IT, Business Administration, or related field.
• 1–3 years in admin or IT support roles.
• Experience in insurance or financial services is a plus.
• Familiarity with asset management and procurement processes.
• Proficient in MS Office (Excel, Word, Outlook, Teams).
• Basic knowledge of IT hardware and software management.
• Strong organizational and multitasking skills.
• Independent worker or team player with proactive attitude.

Responsibilities

• Facilitate employee onboarding and offboarding, managing IT equipment allocation and retrieval.
• Track and audit IT assets, ensuring accurate records in asset management systems.
• Handle procurement of IT hardware, software, and accessories, coordinating with vendors for optimal terms.
• Oversee monthly mobile billing, ensuring accuracy and timely payments.
• Support IT budgeting and expense tracking for cost efficiency.
• Act as a bridge between IT and other departments, enhancing communication.
• Assist in streamlining workflows with HR for user transitions.
• Manage purchase requests, approvals, and delivery schedules.

Skills

IT support

Vendor coordination

Procurement

MS Office

Team communication

Education

Diploma or Bachelor's in IT or Business Administration

Tools

Microsoft Office Suite

Asset management software

Job description

IT Operations Coordinator - Leading Financial Group - J13176

Our client is a leading financial group in Hong Kong. They are looking for an IT Operations Coordinator for the IT Service Team.

Responsibilities

Facilitate employee onboarding and offboarding, managing IT equipment allocation and retrieval.

Track and audit IT assets, ensuring accurate records in asset management systems.

Handle procurement of IT hardware, software, and accessories, coordinating with vendors for optimal terms.

Oversee monthly mobile billing, ensuring accuracy and timely payments.

Support IT budgeting and expense tracking for cost efficiency.

Act as a bridge between IT and other departments, enhancing communication.

Assist in streamlining workflows with HR for user transitions.

Manage purchase requests, approvals, and delivery schedules.

Requirements

Diploma or Bachelor’s in IT, Business Administration, or a related field.

1–3 years in administrative or IT support roles.

Experience in insurance or financial services is a plus.

Familiarity with asset management and procurement processes.

Proficient in Microsoft Office Suite (Excel, Word, Outlook, Teams).

Basic knowledge of IT hardware and software management.

Strong organizational and multitasking skills.

Proactive, detail-oriented, and able to work independently or in teams.