Insurance Agency Training & Development Lead

Manulife Financial; Hong Kong; Hybrid; HKD 600,000 - 800,000; Full time

Benefits offered by this job

Flexible working environment

Career growth opportunities

Diversity and inclusion support

Job summary

Manulife Financial is seeking a Training Manager in Hong Kong to deliver quality training and assess training effectiveness. This role requires identifying training needs and driving suitable initiatives that support agency growth.

The ideal candidate holds a degree and has 10-15 years of relevant experience in the insurance industry. Strong communication, analytical, and problem-solving skills are essential, along with proficiency in English and Chinese.

Qualifications

• Around 10 - 15 years’ relevant experience in the insurance industry.
• Strong analytical mind with a customer-care focus.
• Proficiency in English and Chinese, both spoken and written.

Responsibilities

• Deliver quality training aligned with agency growth.
• Monitor training program effectiveness.
• Develop training programs addressing specific business needs.

Skills

Strong communication skills

Analytical mind

Problem-solving skills

Interpersonal skills

Proficiency in Learning Management Systems

Proficiency in MS Office

Education

Degree holder

Tools

MS Word

Excel

PowerPoint

Teams

Chinese word-processing

Job description

Manulife Financial is seeking a Training Manager in Hong Kong to deliver quality training and assess training effectiveness. This role requires identifying training needs and driving suitable initiatives that support agency growth.

The ideal candidate holds a degree and has 10-15 years of relevant experience in the insurance industry. Strong communication, analytical, and problem-solving skills are essential, along with proficiency in English and Chinese.