Individual Client Account Opening Assistant

UOB Kay Hian; Hong Kong; On-site; HKD 180,000 - 300,000; Full time

Job summary

UOB Kay Hian is seeking qualified individuals for a client onboarding and KYC/compliance role in Hong Kong. The position involves opening client accounts, reviewing documents, and ensuring data accuracy in systems, with collaboration across Sales and Back Office to gather required information.

Strong English and Mandarin, attention to detail, and familiarity with AI tools are preferred. Ideal candidates have 1–3 years of relevant brokerage or banking experience, a higher diploma or above, and a

Qualifications

• 1–3 years of experience in individual account opening within brokerage or banking preferred; fresh graduates with related internships considered
• Detail-oriented with strong accuracy in document review and data entry
• Fluent in spoken and written English and Chinese (Mandarin) and MS Office proficiency
• AI familiarity is a plus

Responsibilities

• Open client accounts and perform post-opening reviews in line with KYC/AML requirements
• Review client documents, perform risk assessments, and escalate issues as needed
• Maintain and update client information and records in systems
• Complete assigned cases on time and meet targets
• Work with Sales and Back Office to follow up on missing information
• Support regulatory exercises and remediation projects as required
• Assist supervisor with ad hoc tasks and projects

Skills

Detail-oriented

Strong interpersonal skills

English & Mandarin proficiency

Team-oriented mindset

AI familiarity

Education

Higher Diploma or above

Tools

MS Word

MS Excel

Chinese word processing

Job description

We are the largest Singaporean stockbroker by both market capitalisation and size of sales-force, with an extensive foothold in the regional and global markets. We are looking for qualified individuals to join us.

Responsibilities

• Conduct individual client account opening and post opening reviews in accordance with internal procedures and regulatory requirements, ensuring compliance with KYC and AML requirements and data accuracy in systems
• Review client documents, perform risk assessments and identify issues requiring escalation
• Maintain and update client information and records in systems
• Complete assigned cases on time and meet agreed target strictly
• Work closely with the Sales and Back Office teams to follow up pending information and documents
• Support periodic reviews, regulatory exercises, and remediation projects when required
• Assist with ad hoc tasks and projects assigned by the supervisor

Requirements

• Higher Diploma or above. Business Administration, Finance, Banking, Risk Management, or related disciplines is preferred
• 1 to 3 years of experience in individual account opening process within the brokerage or banking industry is preferred. Fresh graduates with relevant internship or part-time experience will also be considered
• Detail-oriented with strong attention to accuracy in document review and data entry
• Strong interpersonal skills with a team-oriented mindset
• Proficient in MS Word, Excel, and Chinese word processing
• Good command of spoken and written English and Chinese, including Mandarin
• Effectively using AI is preferred

Human Resources Department

6/F, Harcourt House, 39 Gloucester Road

Wan Chai, Hong Kong

Website: http://www.uobkayhian.com.hk