Hybrid Sales Promotions & Operations Coordinator

Manulife; Hong Kong; Hybrid; HKD 201,000 - 290,000; Full time

Job summary

Manulife in Hong Kong is seeking a proactive Distribution Support Administrator to streamline member enrolment coordination and related activities across multiple touchpoints.

You will support the frontline Sales and internal stakeholders, maintain accurate records, and manage materials inventory, ensuring timely follow-up and excellent service. This role requires strong organization, communication skills, and proficiency in Microsoft Office, with English and Chinese language abilities.

Qualifications

• University degree in Business Administration, Marketing, Communications or a related discipline.
• At least 1 year of relevant experience in sales support, distribution support, administration or customer service.
• Good organizational and coordination skills with ability to manage multiple activities.
• Detail-oriented with responsibility and follow-through.
• Proficient in Microsoft Office, including Excel, Word and PowerPoint.
• Good command of written and spoken English and Chinese.
• Self-motivated and able to work independently while being a team player.
• Experience in MPF or financial services is a plus but not essential.

Responsibilities

• Provide coordination and administrative support for member enrolment and other distribution-related activities.
• Coordinate ordering, distribution and inventory management of enrolment forms, sales materials and related items.
• Maintain accurate records and tracking of materials and inventory.
• Act as a coordination point between frontline Sales, internal stakeholders and external contacts.
• Liaise with stakeholders on schedules, enrolment activities and engagement initiatives.
• Support frontline Sales in member engagement and business development activities.
• Maintain records and trackers for activities, materials and follow-up actions.
• Handle enquiries and coordinate with internal teams for timely follow-up.
• Assist in monitoring progress and provide status updates.
• Support other distribution initiatives and ad-hoc assignments.

Skills

Coordination

Sales support

Microsoft Office

English & Chinese

Multitasking

Communication

Education

Bachelor’s degree in Business Administration/Marketing/Communications

Tools

Excel

PowerPoint

Job description

Manulife in Hong Kong is seeking a proactive Distribution Support Administrator to streamline member enrolment coordination and related activities across multiple touchpoints.

You will support the frontline Sales and internal stakeholders, maintain accurate records, and manage materials inventory, ensuring timely follow-up and excellent service. This role requires strong organization, communication skills, and proficiency in Microsoft Office, with English and Chinese language abilities.