HR & Operations Analyst

Zeal Group; Hong Kong; Hybrid; HKD 260,000 - 420,000; Full time

Benefits offered by this job

Annual leave

Medical Insurance

Hybrid work model

Job summary

Zeal Group is seeking an integrated administrative hub for its Hong Kong office, combining office operations, initial financial review, HR support, and IT enablement in a hybrid setup. The role involves maintaining the office environment, coordinating with vendors, reviewing reimbursement claims, handling asset management, and supporting IT upgrades and account management.

Candidates should have at least 3 years of experience, a STEM degree preferred, Mandarin fluency with Cantonese and English

Qualifications

• 3 years of experience or above.
• Bachelor's degree or above in STEM or related fields preferred.
• Fluent in Mandarin; Cantonese proficiency is an advantage; basic English reading and writing skills.
• Must hold a valid Hong Kong work status (Permanent Resident, One-way Permit, IANG, Top Talent Pass Scheme, etc.)
• Logical and systematic thinking – skilled at structuring processes and solving problems in a results-oriented manner
• Hands-on and learning agility – familiar with basic IT/software operations and AI tools, with a willingness to quickly adopt new technologies
• Clear written and spoken communication in both Chinese and English, able to collaborate seamlessly with colleagues across Greater China and internationally
• Highly sensitive and meticulous when handling assets, financial data, and employee information
• Capable of managing multiple tasks simultaneously with proactive prioritization, adaptable to project-based rhythms
• Direct involvement in core office operations and IT enhancement projects, gaining versatile cross-functional experience
• Collaborate with colleagues from diverse cultural backgrounds, broadening your professional horizons
• Competitive compensation and benefits package to be discussed during interview, including annual leave, medical insurance, etc.
• High performers may advance into broader management or HR functions

Responsibilities

• Oversee office environment maintenance, procurement, equipment record-keeping, and asset inventory
• Coordinate with property management, vendors, and internal teams to ensure smooth office operations
• Review reimbursement claims in accordance with company financial policies, verifying receipt compliance and budget allocation
• Liaise with the Finance department to follow through on reimbursement processes
• Handle asset retrieval, system access termination, and documentation filing for departing employees
• Participate in daily maintenance of office networks, hardware/software systems, and meeting room equipment
• Assist the HQ IT team in system upgrades, account management, and basic troubleshooting
• Engage in cross-departmental or regional projects as business needs arise (e.g., employer branding, system rollouts, process optimization)

Skills

IT operations

AI tools

Account management

Troubleshooting

Cross-team collaboration

Education

Bachelor's degree or above in STEM or related fields

Tools

AI tools

IT systems

Job description

This role serves as the integrated administrative hub for the Group's Hong Kong office, combining office operations, initial financial review, HR process support, and IT enablement. It is a cross-functional, hybrid position.

Key responsibilities

• Oversee office environment maintenance, procurement, equipment record-keeping, and asset inventory
• Coordinate with property management, vendors, and internal teams to ensure smooth office operations
• Review reimbursement claims in accordance with company financial policies, verifying receipt compliance and budget allocation
• Liaise with the Finance department to follow through on reimbursement processes
• Handle asset retrieval, system access termination, and documentation filing for departing employees
• Participate in daily maintenance of office networks, hardware/software systems, and meeting room equipment
• Assist the HQ IT team in system upgrades, account management, and basic troubleshooting
• Engage in cross-departmental or regional projects as business needs arise (e.g., employer branding, system rollouts, process optimization)

Requirements

• 3 years of experience or above
• Bachelor's degree or above in STEM or related fields preferred
• Fluent in Mandarin; Cantonese proficiency is an advantage; basic English reading and writing skills
• Must hold a valid Hong Kong work status (Permanent Resident, One-way Permit, IANG, Top Talent Pass Scheme, etc.)
• Logical and systematic thinking – skilled at structuring processes and solving problems in a results-oriented manner
• Hands-on and learning agility – familiar with basic IT/software operations and AI tools, with a willingness to quickly adopt new technologies
• Clear written and spoken communication in both Chinese and English, able to collaborate seamlessly with colleagues across Greater China and internationally
• Highly sensitive and meticulous when handling assets, financial data, and employee information
• Capable of managing multiple tasks simultaneously with proactive prioritization, adaptable to project-based rhythms
• Direct involvement in core office operations and IT enhancement projects, gaining versatile cross-functional experience
• Collaborate with colleagues from diverse cultural backgrounds, broadening your professional horizons
• Competitive compensation and benefits package to be discussed during interview, including annual leave, medical insurance, etc.
• High performers may advance into broader management or HR functions
  

Zeal Group is an award‑winning FinTech organisation offering a variety of products. Our trading platforms, ZFX and Traze specialise in multi‑asset liquidity solutions in regulated markets back by proprietary technology.

Founded in 2017, we have grown to a team of 700+ employees across the globe . Our offices and presence are spread across Europe, Asia, Africa, Middle East and South America, with our Technology hub located in Cyprus .

Zeal Group is an award‑winning FinTech organisation offering a variety of products. Our trading platforms, ZFX and Traze specialise in multi‑asset liquidity solutions in regulated markets back by proprietary technology.

Founded in 2017, we have grown to a team of 700+ employees across the globe . Our offices and presence are spread across Europe, Asia, Africa, Middle East and South America, with our Technology hub located in Cyprus .