Hospital IT Support Technician – HK Island Cluster

Hospital Authority - Kowloon Central Cluster; Hong Kong; On-site; HKD 209,000 - 306,000; Full time

Benefits offered by this job

Gratuity

Job summary

Hospital Authority Information Technology Department, Hong Kong Island Cluster, seeks an IT Assistant (HKIC261105) to support PC hardware/software installation, troubleshooting, and on-site IT services across HK Island hospitals.

Ideal candidates hold an IT diploma and at least 1 year IT operation experience, with good communication skills and the ability to work independently. Salary ranges HK$18,772–HK$27,413 per month plus monthly allowances.

Qualifications

• Five subjects including English Language and Mathematics in HKCEE or equivalent.
• OR five HKDSE subjects with English and Mathematics Level 2 and related subjects.
• Completed a recognized IT diploma or higher course of at least 2 years.
• At least 1 year working experience in IT operation.
• Experience with PC and mobile device installation, configuration, Windows and Mac OS, MS Office and network setup in hospital environments.
• Self-motivated and able to work independently.
• Good interpersonal and communication skills.
• Posting to Department of Information Technology, Hong Kong Island Cluster, Pamela Youde Nethersole Eastern Hospital.

Responsibilities

• Install PC hardware and software.
• Troubleshoot PC hardware, software and network issues.
• Coordinate with users and vendors on PC installation.
• Maintain inventory and IT documentation.
• Assist with IT solutions implementation tasks as directed.
• Provide after-hours system support.
• Carry out on-site IT support at HK Island hospitals.
• Perform other duties as assigned by supervisor.

Skills

IT operations

PC hardware

Software installation

Networking basics

Communication

Education

IT diploma or higher (≥2 yrs)

Tools

Windows OS

Mac OS

MS Office

Network configuration

Job description

Hospital Authority Information Technology Department, Hong Kong Island Cluster, seeks an IT Assistant (HKIC261105) to support PC hardware/software installation, troubleshooting, and on-site IT services across HK Island hospitals.

Ideal candidates hold an IT diploma and at least 1 year IT operation experience, with good communication skills and the ability to work independently. Salary ranges HK$18,772–HK$27,413 per month plus monthly allowances.