Senior Healthcare IT Infrastructure Engineer – 24/7 Ops

HKSH Medical Group Limited; Hong Kong; On-site; HKD 480,000 - 720,000; Full time

Benefits offered by this job

Medical benefit

Annual leave

End-of-contract gratuity

Discretionary bonus

Job summary

HKSH Medical Group Limited is seeking an experienced IT infrastructure professional to support installation, deployment, and lifecycle management of enterprise network and server environments within a hospital setting.

You will perform root-cause analysis, administer and maintain infrastructure solutions, and ensure compliance with hospital IT policies while coordinating with third-party contractors and maintaining high availability of data center operations.

Qualifications

• University Degree in Information Technology or equivalent.
• Minimum 6 years' related experience in managing and supporting enterprise server/storage environment, or managing and supporting large-scale enterprise PC workstation environment.
• Hands-on experience in the implementation, administration, and support of IT infrastructure, including servers, storage, operating systems, networking, cloud, enterprise systems, and devices.
• Team player, but yet able to work individually or with minimal supervision.
• Good vendor management skills to ensure the compliance with hospital IT system standards, with minimal impacts to the end-users.
• Candidate who might not meet all above hands on experience are also welcome if he is Willing to learn, Responsible with "Can-do" and positive attitude.

Responsibilities

• Support the installation, deployment, and lifecycle management of network infrastructure, server hardware, and enterprise operating environments;
• Perform root-cause analysis and troubleshooting across network systems, server hardware, and specialized peripherals;
• Administer, configure, and maintain enterprise infrastructure solutions, including security and network protocols, and corporate software systems / platforms;
• Audit, refine, and enforce IT service policies to safeguard hospital data, ensure compliance, and strengthen system security;
• Implement and maintain proactive monitoring frameworks and preventive maintenance schedules for all IT and network equipment;
• Supervise third-party service contractors, overseeing project deliverables, contractor compliance, and service level agreements;
• Manage daily data center operations, ensuring high availability, continuous performance, and system reliability across all core infrastructure;
• Providing 24/7 technical support as needed.

Job description

HKSH Medical Group Limited is seeking an experienced IT infrastructure professional to support installation, deployment, and lifecycle management of enterprise network and server environments within a hospital setting.

You will perform root-cause analysis, administer and maintain infrastructure solutions, and ensure compliance with hospital IT policies while coordinating with third-party contractors and maintaining high availability of data center operations.