Hong Kong HR & Office Operations Lead

Coins.ph; Hong Kong; On-site; HKD 360,000 - 540,000; Full time

Job summary

Coins.ph in Hong Kong seeks a hands-on HR Operations & Office Administrator to oversee day-to-day HR operations, payroll processing, visa administration, and office activities. You will own onboarding/offboarding, employee records, contracts, and compliance in a fast-paced fintech environment.

You will support recruitment for Hong Kong, coordinate with regional HR, handle benefits and MPF, tax, and vendor relationships, and help create engaging workplace programs.

Qualifications

• 3–8 years of experience in HR Operations, People Operations, HR Generalist, Office Management, or related roles.
• Hands-on experience managing HK HR operations, including payroll administration, employee benefits, onboarding, offboarding, and employee records management.
• Proven experience handling HK employment visa and immigration processes.
• Strong understanding of HK Employment Ordinance, payroll practices, MPF administration, and employment compliance requirements.
• Experience supporting recruitment processes and talent acquisition activities.
• Experience in fintech, electronic payments, digital banking, cryptocurrency, technology, financial services, or other fast-growing industries is strongly preferred.
• Excellent written and spoken English is mandatory, Cantonese and Mandarin are strongly preferred.

Responsibilities

• Manage end-to-end employee lifecycle processes, onboarding, offboarding, records, contracts, and HR documentation.
• Act as the primary HK HR contact for employees and managers on HR matters.
• Maintain accurate employee records and HR systems.
• Ensure HR practices comply with HK laws and company policies.
• Support employee relations and coordinate with regional HR leadership.
• Assist with employee engagement initiatives and workplace programs.
• Manage monthly payroll administration and coordinate with external payroll vendors.
• Administer MPF contributions, benefits, insurance, leave, and HR operations.
• Maintain payroll records and data in compliance with HK requirements.
• Support annual tax filing processes and employer tax documentation.
• Ensure compliance with HK Employment Ordinance and related regulations.
• Partner with Finance on payroll, benefits, and employee matters.
• Manage employment visa and immigration processes.
• Coordinate visa applications, renewals, transfers, and cancellations.
• Liaise with employees, managers, immigration consultants, and authorities.
• Monitor visa validity and ongoing compliance.
• Support relocation for international hires and immigration documentation.
• Assist with sourcing and recruitment administration for HK roles.
• Coordinate interviews, offers, and onboarding activities.
• Support regional recruitment projects and initiatives.
• Ensure a positive candidate experience throughout the process.
• Oversee daily office operations and maintain a professional workplace.
• Manage facilities, vendors, tickets, and procurement.
• Coordinate access, seating, visitors, courier, and logistics.
• Liaise with landlords and service providers; support budgeting and expenses.
• Lead cross-functional HR projects and regional HR initiatives.
• Contribute to HR reporting, audits, and compliance activities.

Skills

HR Operations

Office Management

Payroll Administration

Visa & Immigration

Recruitment Support

Employee Records

English Proficiency

Cantonese/Mandarin preferred

Job description

Coins.ph in Hong Kong seeks a hands-on HR Operations & Office Administrator to oversee day-to-day HR operations, payroll processing, visa administration, and office activities. You will own onboarding/offboarding, employee records, contracts, and compliance in a fast-paced fintech environment.

You will support recruitment for Hong Kong, coordinate with regional HR, handle benefits and MPF, tax, and vendor relationships, and help create engaging workplace programs.