This is a sales-focused role for someone with established customer relationships, strong industry connections and the ability to generate new business. The successful candidate will focus on customer acquisition, channel development and revenue growth, working with the company’s operations team to ensure smooth service delivery.
Key Responsibilities
- Develop new business opportunities and expand the company’s logistics and freight forwarding business in Hong Kong.
- Identify, approach and acquire new customers, while building long-term relationships with existing accounts.
- Leverage existing customer networks and industry contacts to generate qualified leads, shipment volume and recurring business.
- Develop and maintain cooperation with freight forwarders, overseas agents, logistics service providers and other relevant channel partners.
- Identify suitable logistics channels and partners to support competitive pricing, reliable service and business growth.
- Understand customers’ shipping requirements and coordinate with internal operations teams to provide appropriate logistics solutions.
- Prepare quotations, negotiate commercial terms, follow up on sales opportunities and support the conversion of enquiries into confirmed shipments.
- Monitor market trends, customer needs and competitor activity to identify new opportunities.
- Achieve agreed sales, shipment-volume and gross-profit targets, and provide regular updates on the sales pipeline and business performance.
Requirements
- At least 5-10 years of experience in international logistics, freight forwarding or a related industry.
- Strong sales and business development capabilities, with a proven ability to acquire customers and generate business independently.
- Established customer resources in Hong Kong’s logistics or freight forwarding market is highly preferred.
- Existing industry connections with freight forwarders, overseas agents or logistics service providers, and the ability to develop productive channel partnerships.
- Good understanding of freight forwarding services, logistics pricing, quotations, shipment processes and customer account management.
- Strong commercial awareness, negotiation skills, communication skills and customer relationship management capabilities.
- Results-oriented, proactive and self-motivated, with the ability to work independently and meet business targets.
- Proficiency in English and Chinese is preferred; Cantonese and Mandarin are advantageous.
Preferred Qualifications
- A track record of bringing in new customers, developing recurring shipments and contributing to gross-profit growth.
- An existing network of active customers or business partners that can support new business development, subject to applicable confidentiality and contractual obligations.
- Experience in air freight, ocean freight or integrated logistics services.
- Experience working with overseas agents and cross-border logistics partners.
Key Performance Objectives
- Acquire new customers and develop a sustainable sales pipeline.
- Increase recurring shipment volume, revenue and gross profit.
- Expand the company’s network of reliable logistics channels and business partners.
- Build long-term customer relationships and improve customer retention.
- Work closely with the operations team to ensure a positive customer experience and reliable service delivery.
Compensation & Benefits
- Salary: Negotiable, based on relevant experience, customer resources and business development capability.
- Performance incentives or commission: Based on agreed sales and gross-profit targets.
- Career development: Opportunity to grow with the company and take on broader business responsibilities as the Hong Kong business expands.
Ideal Candidate Profile
We are particularly interested in candidates who are strong in sales, have established customer and channel relationships, and can turn business opportunities into actual shipments and profitable accounts. This role is primarily focused on business development rather than day-to-day branch operations management.