Head of Tea Sommelier

The Club; Hong Kong; On-site; HKD 335,000 - 603,000; Full time

Job summary

The Club in Hong Kong is seeking a skilled tea sommelier to lead the tea and beverage program. You will oversee a dedicated service team, ensuring impeccable guest experiences and high service standards.

Collaborating with the kitchen to craft menus and hosting Teahouse journeys will be key, along with planning events and maintaining beverage lists. The role requires passion for tea and guest-centric service.

Qualifications

• Experience as tea sommelier in hotel or club operations.

Responsibilities

• Lead and supervise the service team to maintain high customer service standards.
• Provide training and development opportunities for team members to enhance skills and performance.
• Monitor staff performance and provide constructive feedback.
• Ensure guests have a memorable and enjoyable dining experience.
• Handle guest complaints promptly and professionally.
• Collaborate with the kitchen team to update the menu.
• Introduce Teahouse concepts to members highlighting artistry, history and culture.
• Assist in planning and executing special events and functions.
• Maintain tea leaves, wine and beverage lists.

Skills

Tea sommelier

Team leadership

Training & development

Customer service

Menu collaboration

Job description

A prestigious private club in Hong Kong is now looking for high calibre candidates to fill the following position: Attractive remuneration package will be offered to the right candidate.

Responsibilities

• Leading and supervising the service team, ensuring high standards of customer service.
• Provide training and development opportunities for team members to enhance their skills and performance.
• Monitor staff performance and provide constructive feedback.
• Ensure that guests have a memorable and enjoyable dining experience.
• Handle guest complaints and feedback professionally and efficiently.
• Collaborate with the kitchen team to develop and update the menu.
• Introduce Teahouse to members about a journey where artistry, history, and cultural heritage intertwine to craft an unforgettable experience. Foster positive relationships with members, addressing their needs and resolving any issues promptly.
• Assist in planning and executing special events and functions.
• Maintain and update tea leave, wine and all other beverage and goodie lists.

Qualifications

• Minimum 5 years of progressive experience in tea sommelier roles within hotel or club operation.