Head of Sales - HK

伯赛思（上海）管理咨询有限公司; Hong Kong; On-site; HKD 900,000 - 1,500,000; Full time

Job summary

The Head of Sales in Hong Kong will be responsible for acquiring, retaining and developing the most valuable key clients, delivering bespoke customer service, and owning their personal sales targets while mentoring a segment of the sales team. You will participate in strategic discussions around sales and product reporting and contribute to a positive, energetic wine trading environment.

This role requires extensive relationship-building with top fine wine buyers, oversight of allocation and

Qualifications

• At least 10 years managerial experience in fine wine industry.
• Strong result orientation and business acumen.

Responsibilities

• Develop long-term relationships with key fine wine buyers.
• Lead daily trading meetings and oversee allocation/sourcing.
• Drive sales targets and coach the sales team.
• Analyse data to identify gaps and plan campaigns.
• Collaborate cross-departmentally with international offices.
• Provide coaching and training to Account Managers.
• Deliver exceptional customer service to top clients.

Skills

Wine industry leadership

Business acumen

Job description

The Head of Sales is responsible for acquiring, retaining and developing most valuable key clients with an exceptional, tailored, bespoke level of customer service and experience.Accountable for managing and delivering their own individual sales target, whilst taking ownership of the ongoing development and coaching of a selected section of the wider sales team.Being part of strategic discussion around sales/product reporting, data analysis and planning. Contributing daily to be a key part of a positive, energetic and consistent fine wine sales team environment

Responsibilities:

• Working to establish, nurture and develop long-term, high-quality relationships with key fine wine buyers, assisting them in sourcing, drinking and building collections of the world’s greatest wines.
• Having input into how Sales structure the days trading, overseeing allocation process for key wines to ensure value is maximised through distribution, monitoring sourcing from the market.
• Leading the daily sales meetings as well as ensuring trading summary are completed each day.
• Participation, contribution and quality commercial input into every team discussion.
• Analysing data from sales, identifying gaps or drops in client activity, as well as planning for campaigns.
• Building lateral, cross-departmental relationships across the business and with international offices through regular communication (Skype, Team, phone and face-to-face discussions).
• Development and monitoring of key reporting around: conversion rates, client activity and individual and team trading profit and revenue targets
• Positive support, input and delivery around targets aligned to company's new projects and key relationships
• Contributing positive to discussion and constructive thinking around clients, navigating challenging market conditions as well as driving and maximising sales in strong markets.
• Analysis and constructive ideas and input into planning for product gaps, managing and maximising campaigns, retrospective performance review (departmental + individual AMs)
• Linking effectively with other internal departments meaningfully and coherently, to ensure the team is supported in delivery of sales target.
• Develop individual members through process of coaching and mentoring. Responsibility for training and upskilling across all levels of Account Managers.
• Being first point of contact for any queries from the sales team
• Very strong product knowledge – producers, regions, trends and wider market.
• Ensure the delivery of an exceptional customer service experience, from new client conversion, through to retaining company's most important and valuable customers.

Job Descriptions

Job Summary:

The Head of Sales is responsible for acquiring, retaining and developing most valuable key clients with an exceptional, tailored, bespoke level of customer service and experience.Accountable for managing and delivering their own individual sales target, whilst taking ownership of the ongoing development and coaching of a selected section of the wider sales team.Being part of strategic discussion around sales/product reporting, data analysis and planning. Contributing daily to be a key part of a positive, energetic and consistent fine wine sales team environment

Responsibilities:

• Working to establish, nurture and develop long-term, high-quality relationships with key fine wine buyers, assisting them in sourcing, drinking and building collections of the world’s greatest wines.
• Having input into how Sales structure the days trading, overseeing allocation process for key wines to ensure value is maximised through distribution, monitoring sourcing from the market.
• Leading the daily sales meetings as well as ensuring trading summary are completed each day.
• Participation, contribution and quality commercial input into every team discussion.
• Analysing data from sales, identifying gaps or drops in client activity, as well as planning for campaigns.
• Building lateral, cross-departmental relationships across the business and with international offices through regular communication (Skype, Team, phone and face‑to‑face discussions).
• Development and monitoring of key reporting around: conversion rates, client activity and individual and team trading profit and revenue targets
• Positive support, input and delivery around targets aligned to company's new projects and key relationships
• Contributing positive to discussion and constructive thinking around clients, navigating challenging market conditions as well as driving and maximising sales in strong markets.
• Analysis and constructive ideas and input into planning for product gaps, managing and maximising campaigns, retrospective performance review (departmental + individual AMs)
• Linking effectively with other internal departments meaningfully and coherently, to ensure the team is supported in delivery of sales target.
• Develop individual members through process of coaching and mentoring. Responsibility for training and upskilling across all levels of Account Managers.
• Being first point of contact for any queries from the sales team
• Very strong product knowledge – producers, regions, trends and wider market.
• Ensure the delivery of an exceptional customer service experience, from new client conversion, through to retaining company's most important and valuable customers.

Job Qualifications

• At least 10 years managerial experience in fine wine industry
• Strong result orientation and business acumen

Job Type

Recruitment Type：Experienced

Work Type：Full-Time

工作城市：Hong Kong

工作地区：Asia Pacific

所属行业：Wine & Spirits