Guest Services Specialist – Luxury Serviced Apartments

Horizon Hotels & Suites Limited; Hong Kong; Sur place; HKD 201 000 - 357 000; Plein temps

Avantages offerts par ce poste

Duty meal

Discretionary bonus

Birthday leave

Medical & dental plan

Wellness rewards programme

17 days public holidays & 12 days of/2

Résumé du poste

Horizon Hotels & Suites Limited invites applications for a hospitality/cust omer service role in Hong Kong. The ideal candidate will have 3 years of experience in hospitality or customer service and a Higher Diploma or above in Hospitality Management.

You will join an international hotel brand under Marriott Group and enjoy diverse career growth opportunities. Excellent communication and interpersonal skills are essential as you will handle guest inquiries and assist in daily operations,

Qualifications

• 3 years' relevant experience in hospitality or customer service.
• Experience in luxurious residential / hotels.
• Passion to meet and work with different people.
• Excellent communication and presentation skills.

Responsabilités

• To assist in daily operation, handling customer's enquiries.
• Provide customer services for serviced apartments.
• Support hotel operations and guest services as needed.

Connaissances

Strong communications and Interersonal

Customer service oriented

Formation

Higher Diploma or above in Hospitality Management

Description du poste

Horizon Hotels & Suites Limited invites applications for a hospitality/cust omer service role in Hong Kong. The ideal candidate will have 3 years of experience in hospitality or customer service and a Higher Diploma or above in Hospitality Management.

You will join an international hotel brand under Marriott Group and enjoy diverse career growth opportunities. Excellent communication and interpersonal skills are essential as you will handle guest inquiries and assist in daily operations,