Global E‑commerce Financing Relationship Manager

Welab Bank Limited; Hong Kong; On-site; HKD 480,000 - 720,000; Full time

Benefits offered by this job

Learning stipend

Wellness programs

Free food and drinks

Flexible time off

Team events

Job summary

WeLab is seeking a proactive Relationship Manager for Cross-border E-Commerce Financing in Hong Kong. You will acquire and develop cross-border seller clients, focusing on Amazon and other major platforms, and build long-term client relationships by understanding customers’ business models and financing needs.

You will manage the full lifecycle from due diligence to loan drawdown, analyze performance data, and design Supply Chain and Trade Finance solutions while coordinating with ecosystem

Qualifications

• Bachelor’s degree or above.
• Minimum of 2 years of experience in corporate client acquisition, B2B sales, or related business development roles, with a proven track record.
• Experience in cross-border e-commerce, Supply Chain Finance, Trade Finance, corporate financial services, international trade, or related B2B industries.

Responsibilities

• Acquire and develop cross-border e-commerce seller clients, with a focus on Amazon and other major e-commerce platforms.
• Build long-term client relationships by understanding customers’ business models, financing needs, and growth plans.
• Manage the full customer lifecycle, from acquisition, due diligence, and credit application to loan drawdown and post-loan relationship management.
• Analyze customers’ business performance, financial results, and platform operating data, and prepare due diligence reports and business recommendations.
• Design and deliver suitable Supply Chain Finance and Trade Finance solutions while balancing business growth, risk management, and compliance requirements.
• Develop partnerships with seller communities, industry associations, payment service providers, ERP vendors, logistics companies, e-commerce platforms, and other ecosystem partners.
• Participate in customer visits, industry events, exhibitions, and joint marketing initiatives to expand customer channels and identify business opportunities.
• Collect customer feedback and market intelligence to support product enhancement, deepen client relationships, and grow the asset portfolio.

Skills

Customer acquisition

Market development

Relationship management

Negotiation

Execution

Education

Bachelor’s degree or above

Job description

WeLab is seeking a proactive Relationship Manager for Cross-border E-Commerce Financing in Hong Kong. You will acquire and develop cross-border seller clients, focusing on Amazon and other major platforms, and build long-term client relationships by understanding customers’ business models and financing needs.

You will manage the full lifecycle from due diligence to loan drawdown, analyze performance data, and design Supply Chain and Trade Finance solutions while coordinating with ecosystem