Global A2P Routing Manager: Optimize & Strategize

China Telecom Global Limited; Hong Kong; On-site; HKD 600,000 - 900,000; Full time

Job summary

China Telecom Global Limited in Hong Kong is seeking a seasoned routing operations professional to lead onboarding, evaluation and full lifecycle management of international A2P SMS routing resources with global suppliers. You will negotiate pricing, optimize cost structures, monitor channel quality in real time and implement dynamic LCR-based routing to meet SLAs and improve delivery rates.

The role requires strong data analysis, Mandarin and English fluency, and extensive telecom operator

Qualifications

• Bachelor's degree or above in telecom/CS or related field preferred.
• Minimum 3 years in international A2P routing ops or traffic management.
• Proficient in SMPP protocol, A2P routing principles and gray-scale distribution.
• Familiar with international SMS settlement rules and profit calculation models.
• Strong data sensitivity and capability in data analysis.
• Deep understanding of global A2P chain and regional regulatory frameworks.
• Extensive resources with international telecom operators.
• Excellent business negotiation and bargaining skills.
• Strategic thinking as a traffic operator with strong execution and cross-team coordination.
• Fluency in Mandarin and English.

Responsibilities

• Lead onboarding, evaluation and lifecycle management of routing resources from global A2P SMS suppliers.
• Assist in price negotiation and contract term discussions for routing channels.
• Develop direct and high-quality routing resources and optimize cost structure and channel stability.
• Build and maintain a global overview of premium routing resources.
• Real-time monitoring of channel quality across destinations.
• Implement dynamic intelligent routing scheduling based on LCR strategy.
• Allocate cost-effective routes while ensuring customer SLA and improving delivery rate.
• Establish differentiated pricing by channel quality and regions.
• Formulate routing operation strategies targeting revenue, profit margin, traffic and message return rate.
• Collaborate with technical teams to reduce violation rate using AI outbound verification.

Skills

SMPP protocol

A2P routing

Gray-scale dist

SMS settlement rules

Profit calculation

Data analysis

Regulatory compliance

Global operator networks

Negotiation skills

Cross-team coordination

Bilingual EN/CN

Education

Bachelor's degree

Job description

China Telecom Global Limited in Hong Kong is seeking a seasoned routing operations professional to lead onboarding, evaluation and full lifecycle management of international A2P SMS routing resources with global suppliers. You will negotiate pricing, optimize cost structures, monitor channel quality in real time and implement dynamic LCR-based routing to meet SLAs and improve delivery rates.

The role requires strong data analysis, Mandarin and English fluency, and extensive telecom operator