Front Office Relationship Support Analyst

Intesa Sanpaolo; Hong Kong; On-site; HKD 420,000 - 540,000; Full time

Job summary

Intesa Sanpaolo Hong Kong Branch seeks an Assistant Relationship Manager to support Relationship Managers in developing and managing relationships with reference customers in the Hong Kong area. You will ensure timely administrative tasks, assist in profitability and risk objectives, and help prepare credit applications and client communications.

The role requires 1–3 years in a similar position, a university degree in a relevant field, strong English, and preferably Mandarin or Italian language

Qualifications

• 1-3 years of experience in a related role.
• University degree and/or postgraduate degree in a relevant field.
• Experience in Front-Office roles is preferred.
• Preliminary understanding of relevant risk categories.
• Proficiency in computer applications.
• Familiarity with AI tools is a plus.
• Analytical ability for financial statement and market analysis preferred.
• Advanced English (spoken and written).
• Advanced Mandarin and/or Italian is a plus.

Responsibilities

• Support Relationship Managers in managing reference customers and implementing corrective actions.
• Assist in achieving profitability, commercial and risk objectives for reference customers.
• Attend client meetings with Relationship Managers.
• Prepare Credit Applications (excluding Credit Proposition).
• Perform administrative tasks and checks for clients under management, also in teams.
• Interface with clients to resolve issues and requests.
• Ensure task quality, deadlines, and urgent transaction engagement.
• Ensure client management complies with processes and regulations.
• Take on other tasks from the Corporate Desk Head and Head Office.

Skills

Front-Office experience

Analytical ability

AI tools

Computer applications

Client relationship management

Education

University degree or higher in Economics/Finance/Law/Engineering/Mathematics/Statistics

Job description

Intesa Sanpaolo Hong Kong Branch seeks an Assistant Relationship Manager to support Relationship Managers in developing and managing relationships with reference customers in the Hong Kong area. You will ensure timely administrative tasks, assist in profitability and risk objectives, and help prepare credit applications and client communications.

The role requires 1–3 years in a similar position, a university degree in a relevant field, strong English, and preferably Mandarin or Italian language