Front Office & Admin Coordinator

AXA Hong Kong and Macau; Hong Kong; On-site; HKD 201,000 - 357,000; Full time

Job summary

AXA Hong Kong and Macau is seeking an Administration Officer to greet visitors and clients, respond to inquiries, screen calls, and direct them with a friendly, professional demeanor.

You will maintain a tidy reception, manage mail and courier deliveries, perform clerical duties such as data entry, filing, scanning, and photocopying, and draft correspondence and reports. Proficiency in MS Office and strong communication are essential.

Qualifications

• Higher Diploma, Associate Degree, or Bachelor’s degree in Business Administration, Hospitality, or a related field.
• 1–3 years of proven experience in a receptionist, administrative, or customer service role
• Proficiency in MS Office Suite and standard office equipment (printers, multi-line switchboards)
• Excellent verbal and written communication skills, strong organizational capabilities
• High attention to detail, and the ability to maintain confidentiality

Responsibilities

• Greet visitors and clients in a warm, professional manner.
• Answer, screen, and forward calls; take accurate messages.
• Maintain a tidy reception area and prepare meeting rooms.
• Handle mail and courier deliveries.
• Perform general clerical duties including data entry, filing, scanning, and photocopying.
• Draft and edit correspondence and reports.
• Maintain inventory of office supplies and consumables.
• Assist in coordinating travel arrangements and processing expense reports.
• Manage calendars and schedule meetings/conference rooms using Outlook.
• Assist in planning and setup of internal/external meetings and events.

Skills

Communication skills

Organizational skills

Confidentiality

Attention to detail

Education

Higher Diploma / Associate Degree / Bachelor's degree in Business Administration or related field

Tools

MS Office Suite

Office equipment (printers, switchboards)

Job description

AXA Hong Kong and Macau is seeking an Administration Officer to greet visitors and clients, respond to inquiries, screen calls, and direct them with a friendly, professional demeanor.

You will maintain a tidy reception, manage mail and courier deliveries, perform clerical duties such as data entry, filing, scanning, and photocopying, and draft correspondence and reports. Proficiency in MS Office and strong communication are essential.