Claims Admin & Data Entry Associate (Entry Level)

AXA Hong Kong and Macau; Hong Kong; On-site; HKD 134,000 - 201,000; Full time

Job summary

AXA Hong Kong and Macau is seeking an administrative support team member to assist with day-to-day operations, filing, and data entry. The role involves maintaining accurate documentation and handling client correspondences. You will respond to internal inquiries promptly and assist in claims assessment as needed.

Clerical coordination and miscellaneous duties are part of the day-to-day tasks. The ideal candidate holds a diploma or above, is fluent in Cantonese with English and Chinese writing,

Qualifications

• Diploma or above, fresh graduates welcomed.
• Knowledge of the AS400 / G400 system.
• Good interpersonal skill with service attitude, numeric sensitive and attentive to details.
• Good command of spoken Cantonese and written English and Chinese & PC

Responsibilities

• Support on day-to-day operations of team by doing tasks such as filing and data entry.
• Maintain accurate claim files and documentation.
• Provide administrative support to clients through correspondence handling.
• Reply enquiries from internal customers in a timely manner.
• Support in claims assessment.
• Coordinate clerical tasks, such as sorting and sending mail.
• Perform other clerical duties as assigned

Skills

Data entry

Filing

Customer service

Attention to detail

Cantonese

Education

Diploma or above

Tools

AS400 / G400

Job description

AXA Hong Kong and Macau is seeking an administrative support team member to assist with day-to-day operations, filing, and data entry. The role involves maintaining accurate documentation and handling client correspondences. You will respond to internal inquiries promptly and assist in claims assessment as needed.

Clerical coordination and miscellaneous duties are part of the day-to-day tasks. The ideal candidate holds a diploma or above, is fluent in Cantonese with English and Chinese writing,