Front Desk Receptionist/Concierge | up to 23K

Manpower Services (Hong Kong) Limited; Hong Kong; On-site; HKD 234,000 - 280,000; Full time

Job summary

Manpower Services (Hong Kong) Limited is seeking a Front Desk Receptionist/Concierge in Hong Kong. The role requires delivering friendly guest services, coordinating resources, and supporting daily operations to ensure a seamless experience for visitors and staff.

The ideal candidate will be fluent in Cantonese and English, with hospitality experience and strong interpersonal skills, plus a willingness to perform additional duties as needed.

Qualifications

• Customer-facing hospitality experience required.
• Strong communication and relationship-building abilities.
• Fluency in Cantonese and English; Mandarin is a plus.

Responsibilities

• Administer daily guest services and relationships for a seamless experience.
• Manage resources and assets to support smooth operations.
• Provide essential office and administrative support to improve efficiency.
• Monitor security and car park operations to ensure safety.
• Perform related duties as assigned with flexibility.

Skills

Customer service

Interpersonal skills

Communication skills

Bilingual Cantonese/English

Education

Hospitality diploma or higher

Job description

Front Desk Receptionist/Concierge | up to 23K

• Administer daily Guest Services and Relations functions for a seamless guest experience.
• Efficiently manage and maintain resources and assets for optimal operations.
• Provide essential office and administrative support to enhance operational efficiency.
• Monitor security and car park operations to ensure a safe environment.
• Demonstrate flexibility by performing additional related duties as assigned.

Requirements:

• Higher Diploma or above in Hospitality from a leading institution.
• At least 2 years of experience in hospitality operations, must be customer-facing.
• Excellent interpersonal and communication skills for positive relationship-building.
• Fluent in Cantonese and English; Mandarin proficiency is an advantage.
• Strong problem-solving abilities with effective collaboration skills.
• Results-oriented mindset, striving for excellence in all aspects of the role