Tenant Services Coordinator - Commercial Building

Jones Lang LaSalle Management Services Ltd; Hong Kong; On-site; HKD 201,000 - 268,000; Full time

Job summary

Jones Lang LaSalle Management Services Ltd in Causeway Bay seeks an Assistant Customer Services Officer to greet and assist tenants and support daily building operations. You will help deliver premier services, respond to inquiries, and handle check-in/check-out, emergencies, and complaints.

Requirements include DSE level or above, good English/Cantonese/Mandarin, excellent communication and interpersonal skills.

Qualifications

• DSE level or above
• Relevant working experience in commercial building preferable
• Good command of English, Cantonese and Mandarin
• Fresh graduates will also be considered

Responsibilities

• Greet and assist tenants
• Carry out daily building operations to deliver premier services
• Handle complaints, enquiries, check-in/check-out, and emergencies from tenants
• Perform daily administration, data entry and reports

Skills

Customer service

Communication skills

Interpersonal skills

English

Cantonese

Mandarin

Education

DSE level or above

Job description

Jones Lang LaSalle Management Services Ltd in Causeway Bay seeks an Assistant Customer Services Officer to greet and assist tenants and support daily building operations. You will help deliver premier services, respond to inquiries, and handle check-in/check-out, emergencies, and complaints.

Requirements include DSE level or above, good English/Cantonese/Mandarin, excellent communication and interpersonal skills.