Front Desk Admin – Wellness Studio (Pilates)

Phoenix Elephant Holding Limited

Hong Kong

On-site

HKD 179,000 - 201,000

Full time

13 days ago

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Benefits offered by this job

Free Pilates & Gyrotonic classes
Flexible working hours

Job summary

Phoenix Elephant Holding Limited, operating O:RIN Central, seeks a friendly Pilates Studio Admin and Receptionist to manage front desk duties, handle inquiries, and keep the studio running smoothly. You will input bookings in Mindbody, coordinate with staff, maintain a clean, welcoming space, and deliver excellent service in English and Cantonese.

1 year of admin experience and a passion for wellness are essential.

Qualifications

  • Handle customer inquiries and bookings via WhatsApp professionally.
  • Input and update bookings in Mindbody system.
  • Maintain the cleanliness and tidiness of the studio.
  • Excellent customer service and communication skills.
  • Bilingual in English and Cantonese.
  • At least 1 year of administrative experience.
  • Form 5 / HKDSE or above.
  • Interest in wellness, Pilates, or Gyrotonic is a plus.

Responsibilities

  • Handle customer inquiries and bookings via WhatsApp professionally and promptly.
  • Accurately input and update bookings in Mindbody system.
  • Coordinate with team members to ensure smooth daily operations.
  • Maintain the cleanliness and tidiness of the studio.
  • Communicate with clients to understand their needs and provide a welcoming experience.

Skills

Customer service
English
Cantonese
Administrative support
Mindbody
Bookings management
Communication
Teamwork
Organizational skills

Education

Form 5 / HKDSE or above

Tools

Mindbody

Job description

Phoenix Elephant Holding Limited, operating O:RIN Central, seeks a friendly Pilates Studio Admin and Receptionist to manage front desk duties, handle inquiries, and keep the studio running smoothly. You will input bookings in Mindbody, coordinate with staff, maintain a clean, welcoming space, and deliver excellent service in English and Cantonese.

1 year of admin experience and a passion for wellness are essential.

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