Front desk receptionist

Hong Kong Sports Clinic Limited; Hong Kong; On-site; HKD 201,000 - 268,000; Full time

Job summary

Hong Kong Sports Clinic Limited is seeking a proactive Front Desk Receptionist to be the first contact for clients in a bilingual English–Cantonese environment. You will greet guests, answer calls and messages, and coordinate appointments with therapists to ensure smooth daily operations.

The ideal candidate has excellent communication and interpersonal skills, experience with MindBody, and a proactive, multitasking mindset.

Qualifications

• Fluency in English and Cantonese required.
• Experience as a receptionist and with MindBody system preferred.
• Excellent communication and interpersonal skills.
• Proactive, self-motivated, and able to multitask.
• Familiarity with office management systems.
• Ability to work in a fast-paced environment.

Responsibilities

• Greet and welcome guests with a warm and professional demeanor.
• Answer phone calls, WhatsApp and manage inquiries
• Schedule and coordinate appointments and therpaist schedule as necessary.
• Maintain an organized and tidy reception area.
• Assist with administrative tasks, including filing, data entry, and managing documents.
• Handle guest issues and complaints efficiently and professionally.

Skills

Fluent English

Cantonese language skills

Communication

Interpersonal skills

Multitasking

Office management familiarity

Self-motivated

Tools

MindBody system

Job description

We are seeking a proactive and highly personable Front Desk Receptionist to be the first image of contact for our clients. The ideal candidate will be fluent in both English and Cantonese, providing exceptional service and support in a bilingual environment.

Key Responsibilities

Greet and welcome guests with a warm and professional demeanor.

Answer phone calls, WhatsApp and manage inquiries

Schedule and coordinate appointments and therpaist schedule as necessary.

Maintain an organized and tidy reception area.

Assist with administrative tasks, including filing, data entry, and managing documents.

Handle guest issues and complaints efficiently and professionally.

Qualifications

Fluency in English and Cantonese is essential.

Previous experience in a receptionist & MindBody system is preferred.

Strong communication and interpersonal skills.

Proactive attitude with a strong work ethic; must be self-motivated and capable of multitasking.

Familiarity with office management systems and procedures.

Ability to work effectively in a fast-paced environment.