Pilates Studio, Admin and Receptionist (Front Desk), 5 Day Work, $16K - $18K,

Phoenix Elephant Holding Limited; Hong Kong; On-site; HKD 179,000 - 201,000; Full time

Benefits offered by this job

Free Pilates & Gyrotonic classes

Flexible working hours

Job summary

Phoenix Elephant Holding Limited, operating O:RIN Central, seeks a friendly Pilates Studio Admin and Receptionist to manage front desk duties, handle inquiries, and keep the studio running smoothly. You will input bookings in Mindbody, coordinate with staff, maintain a clean, welcoming space, and deliver excellent service in English and Cantonese.

1 year of admin experience and a passion for wellness are essential.

Qualifications

• Handle customer inquiries and bookings via WhatsApp professionally.
• Input and update bookings in Mindbody system.
• Maintain the cleanliness and tidiness of the studio.
• Excellent customer service and communication skills.
• Bilingual in English and Cantonese.
• At least 1 year of administrative experience.
• Form 5 / HKDSE or above.
• Interest in wellness, Pilates, or Gyrotonic is a plus.

Responsibilities

• Handle customer inquiries and bookings via WhatsApp professionally and promptly.
• Accurately input and update bookings in Mindbody system.
• Coordinate with team members to ensure smooth daily operations.
• Maintain the cleanliness and tidiness of the studio.
• Communicate with clients to understand their needs and provide a welcoming experience.

Skills

Customer service

English

Cantonese

Administrative support

Mindbody

Bookings management

Communication

Teamwork

Organizational skills

Education

Form 5 / HKDSE or above

Tools

Mindbody

Job description

Pilates Studio, Admin and Receptionist (Front Desk), 5 Day Work, $16K - $18K,

Company website: www.orin.com.hk

Instagram: orin_hk_

Work Location: O:RIN Central

We’re looking for enthusiastic, people-oriented individuals to join our wellness studio. If you’re passionate about customer service, love learning, and enjoy working in a positive and supportive environment, this could be the perfect fit for you!

What You’ll Do

Handle customer inquiries and bookings via WhatsApp professionally and promptly

Accurately input and update bookings in our Mindbody system

Coordinate with team members to ensure smooth daily operations

Maintain the cleanliness and tidiness of the studio

Communicate with clients to understand their needs and provide a welcoming experience

Work 5 days per week (shift schedule, no overtime required)

Excellent customer service and communication skills

Strong interpersonal skills with the ability to build long-term client relationships

Proficient in both English and Cantonese!

Able to thrive in a fast-paced environment and work well as part of a team

Quick learner with a growth mindset

Strong administrative and organizational skills

Education level: Form 5 / HKDSE or above

At least 1 year of administrative experience

A genuine interest in wellness, Pilates, or Gyrotonic is a big plus!

What We Offer

Free Pilates & Gyrotonic classes

Flexible Working Hours

Positive, wellness-focused team culture