Floor Supervisor

Shift Happens; Hong Kong; On-site; HKD 201,000 - 312,000; Full time

Job summary

Shift Happens in Hong Kong is seeking an experienced Floor Supervisor for its Italian restaurant located in a busy Tsim Sha Tsui shopping mall. The role focuses on leading the front-of-house team during fast-paced lunch and dinner services, ensuring high standards and smooth service delivery in a retail F&B environment.

You will develop your leadership capabilities, manage peak trading hours, and contribute to delivering authentic Italian dining in one of Hong Kong's vibrant dining districts.

Qualifications

• Experience as floor supervisor or equivalent in a fast-paced hospitality setting.
• Strong leadership and teamwork skills.

Responsibilities

• Lead front-of-house team during peak hours to maintain service quality.
• Ensure seamless service delivery in a busy retail F&B environment.

Job description

We are seeking an experienced Floor Supervisor to join our established Italian restaurant located within a bustling Tsim Sha Tsui shopping mall. This is an exciting opportunity for a hospitality professional who thrives in fast-paced, high-volume environments and is ready to take the next step in their career. Our restaurant serves contemporary Italian cuisine to a diverse mix of local regulars and international shoppers, maintaining consistently high standards throughout busy lunch and dinner services.

As Floor Supervisor, you will play a pivotal role in leading our front-of-house team, ensuring seamless service delivery during peak trading hours typical of a retail F&B operation. The mall location offers exposure to steady footfall and varied customer demographics, providing excellent experience for those looking to develop their supervisory skills in a dynamic setting. We value team members who bring energy, professionalism, and a genuine passion for Italian dining culture. This role offers clear pathways for career progression within our growing operation, with opportunities to develop your leadership capabilities and expand your hospitality expertise in one of Hong Kong's most vibrant dining districts.