Facilities Operations Supervisor

Jones Lang LaSalle Incorporated; Hong Kong; On-site; HKD 223,000 - 424,000; Full time

Benefits offered by this job

Wellness program

Comprehensive benefits package

Job summary

Jones Lang LaSalle Incorporated (JLL) is seeking a Facilities Officer to supervise daily operations including maintenance, cleaning, and access control. You will coordinate with tenants, support teams, and contractors to meet client SLAs and KPIs while ensuring compliance with policies.

The role requires strong communication, customer service, and multitasking abilities, with fluency in English and Chinese. Hong Kong-based, on-site position with comprehensive benefits.

Qualifications

• Excellent communication skills and ability to work with people at all levels.
• Customer-oriented and able to work under pressure with multi-tasking ability.
• Good command of both spoken and written English and Chinese.

Responsibilities

• Supervise daily operation including monitoring of move, maintenance and cleaning services.
• Assist in managing team to ensure quality of services and meet SLA/KPI.
• Manage access card systems and restricted area permissions.
• Coordinate maintenance activities with tenants and sub-contractors.
• Supervise maintenance works by technicians and contractors.
• Prepare monthly and management reports and analysis.

Skills

Customer service

Communication

Multitasking

Tools

MS Office

Job description

Jones Lang LaSalle Incorporated (JLL) is seeking a Facilities Officer to supervise daily operations including maintenance, cleaning, and access control. You will coordinate with tenants, support teams, and contractors to meet client SLAs and KPIs while ensuring compliance with policies.

The role requires strong communication, customer service, and multitasking abilities, with fluency in English and Chinese. Hong Kong-based, on-site position with comprehensive benefits.