Facilities Operations Specialist

Walkers Global; Hong Kong; On-site; HKD 246,000 - 379,000; Full time

Job summary

Walkers Global, a leading international law firm, seeks a Facility Services Administrator/Officer in Hong Kong to support maintenance, safety, and office operations. You will assist reception, manage records, coordinate meetings, and liaise with building management and vendors to ensure efficient service delivery.

The role requires 3–5 years in facilities or office management, strong stakeholder and vendor management, and fluency in Cantonese and English.

Qualifications

• 3–5 years’ experience in facilities or office management, preferably within professional services, a law firm or financial services environment.
• Strong stakeholder management skills, with the ability to work effectively with staff, leadership, building management and external service providers.
• Experience supporting facilities, reception and workplace operations.
• Good organisational and vendor management skills.

Responsibilities

• Coordinate daily Facility Services and Maintenance requests and preventive/corrective maintenance schedules.
• Coordinate with the Office Assistant on maintenance, repairs and storage of fixtures, fittings, furniture, office equipment and appliances.
• Coordinate workspace arrangements, floorplan updates and office orientation for new joiners and visiting staff, including office tours.
• Coordinate event set-up and arrangements for internal and external events, working closely with key stakeholders to ensure smooth delivery.
• Work collaboratively with the Office Assistant and Receptionist as one team to ensure the overall operation of Facility Services is well coordinated and effectively managed.
• Attend to reception duties and provide backup support as necessary.
• Act as primary liaison with building management and shared services (security, lifts, common areas).
• Liaise with external service providers, maintenance contractors and supply vendors, including quotations, pricing records and cost-effective procurement.
• Monitor service providers’ compliance with service standards, quality requirements and contractual obligations.

Skills

Cantonese & English

Stakeholder management

Vendor management

Office operations

Independent & team work

Job description

Walkers Global, a leading international law firm, seeks a Facility Services Administrator/Officer in Hong Kong to support maintenance, safety, and office operations. You will assist reception, manage records, coordinate meetings, and liaise with building management and vendors to ensure efficient service delivery.

The role requires 3–5 years in facilities or office management, strong stakeholder and vendor management, and fluency in Cantonese and English.