Facilities Manager - Workplace Management (Financial Institution)

CBRE Limited; Hong Kong; On-site; HKD 700,000 - 1,000,000; Full time

Benefits offered by this job

5-day week

Medical insurance

Dental plan

Life insurance

Performance-linked bonus to the right

Job summary

CBRE Limited is seeking a seasoned General Administration and Integrated Facilities Management leader in Hong Kong to ensure smooth operations and successful delivery of IFM services across the account.

You will oversee both soft and hard services, manage P&L and budgets, drive data-driven improvements, and lead a team of professionals to uphold sustainability, workplace experience, and compliance.

Qualifications

• Degree holder in Business Administration, Facilities Management, Hospitality or related fields.
• 7-10 years of relevant facilities management experience, preferably in a multinational company and banking industry.
• Solid experience in managing office administration, workplace services and IFM services is highly desirable.
• Strong in financial management and client reporting.
• Hospitality mindset and focus in the workplace experience.
• Excellent command of written and spoken Chinese, English & Mandarin.

Responsibilities

• Oversee IFM services including general account management, soft & hard services, building services, workplace experience & effectiveness strategies and solutions, sustainability, energy management & utilities services, space management, project management & delivery and etc.
• Develop and maintain an effective tracking tool or mechanism to facilitate data collection such as expense, budget, forecast, work order, asset and portfolio information etc
• Facilitate the maintenance and reporting of benchmarks and performance metrics
• Maintain up-to-date documentation for IFM contract
• Act as people manager to provide all necessary guidance, training and support to team
• Development, management & implementation of ongoing process improvement programme implemented by company
• Other duties may be assigned

Skills

General Administration

Facilities Management

Budget Management

Stakeholder Communication

Education

Bachelor's degree in Business Administration or related field

Facilities Management Certification (preferred)

Job description

Responsible for ensuring the smooth and efficient running of General Administration functions and successful delivery of Integrated Facilities Management (IFM) Services

Oversee IFM services including general account management, soft & hard services, building services, workplace experience & effectiveness strategies and solutions, sustainability, energy management & utilities services, space management, project management & delivery and etc.

Manage account P&L, budget, revenue, expense to ensure not exceeding contract baseline budget

Develop and maintain an effective tracking tool or mechanism to facilitate data collection such as expense, budget, forecast, work order, asset and portfolio information etc

Facilitate the maintenance and reporting of benchmarks and performance metrics

Maintain up-to-date documentation for IFM contract

Act as people manager to provide all necessary guidance, training and support to team

Development, management & implementation of ongoing process improvement programme implemented by company

Other duties may be assigned

Qualifications and Requirements

Degree holder in Business Administration, Facilities Management, Hospitality or related fields.

7-10 years of relevant facilities management experience, preferably in a multinational company and banking industry. Experience with Chinese investment banking will be an advantage

Solid experience in managing office administration, workplace services and IFM services is highly desirable

Strong in financial management and client reporting

Hospitality mindset and focus in the workplace experience

Excellent command of written and spoken Chinese, English & Mandarin

Benefits

• 5-day week
• Medical insurance
• Dental plan
• Life insurance
• Performance-linked bonus to the right candidate

We are an equal opportunities employer. All information provided by applicants will be treated in strict confidence and used exclusivelyfor recruitmentonly.

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence, and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

Admiralty, Central and Western District, HK