Examinations Operations Coordinator

Hong Kong Examinations and Assessment Authority (HKEAA) 香港考試及評核局 (考評局); Hong Kong; On-site; HKD 180,000 - 240,000; Full time

Benefits offered by this job

Contract-end gratuity

MPF benefits

Medical and dental care

Job summary

Hong Kong Examinations and Assessment Authority (HKEAA) 香港考試及評核局 (考評局) seeks an administrator to support HKDSE exam operations. Responsibilities include processing SEN data, handling irregularities, supervising part-time staff, and performing routine unit duties.

The role requires a bachelor’s degree, 3+ years’ experience, MS Office mastery, and strong English/Chinese communication under pressure during exams.

Qualifications

• A Bachelor's Degree in any discipline.
• At least 3 years’ working experience.
• Proficient in Microsoft Office applications such as Excel and Word.
• Ability to work independently under pressure and irregular hours during the examination period.
• Self-initiated, innovative and forward-thinking with strong attention to details.
• Able to work confidently under tight deadlines and handle multiple tasks simultaneously.
• Good team player with good interpersonal and communication skills; and
• Good command of spoken and written English and Chinese.

Responsibilities

• Provide administrative and operational support for the conduct of the HKDSE examinations.
• Process examination scripts and data for candidates with SEN.
• Handle examination irregularities.
• Supervise part-time staff.
• Conduct user acceptance testing (UAT) for various applications.
• Compile examination statistics.
• Perform the Unit’s day-to-day administrative duties.

Skills

Attention to detail

Interpersonal & communication

Team player

English & Chinese proficiency

Education

Bachelor's degree

Tools

Microsoft Office

Excel

Word

Job description

Hong Kong Examinations and Assessment Authority (HKEAA) 香港考試及評核局 (考評局) seeks an administrator to support HKDSE exam operations. Responsibilities include processing SEN data, handling irregularities, supervising part-time staff, and performing routine unit duties.

The role requires a bachelor’s degree, 3+ years’ experience, MS Office mastery, and strong English/Chinese communication under pressure during exams.