Event Sales Manager

RE - Hong Kong (HKGHC); Hong Kong; On-site; HKD 700,000 - 1,000,000; Full time

Job summary

IHG Hotels & Resorts is seeking a results-driven Events Sales professional in Hong Kong to manage lead generation through post-event follow-up. You will drive revenue by meeting budgeted targets and upsell opportunities while building in-depth knowledge of our wedding and social events market.

You will monitor market conditions, develop strategic packages, and negotiate contracts with clients to maximize conversions and revenue across the wedding and social segments, with a focus on delivering

Qualifications

• Sophisticated interpersonal, negotiation and leadership capabilities.
• Proven ability to nurture accounts through long sales cycles.
• Clear and effective written and verbal communication for clients and team.

Responsibilities

• Deliver highest level of guest experience from lead generation to post-event follow-up.
• Reach and exceed yearly budget and upsell targets.
• Develop knowledge of the wedding and social events market and trends.
• Monitor market conditions and competitors to shape business strategy.
• Implement seasonal packages to improve conversion and maximize upselling.
• Promote to clients, negotiate contracts for wedding and social segments.

Skills

Interpersonal skills

Negotiation skills

Leadership skills

Tools

Delphi

Opera systems

Job description

POSITION OVERVIEW

• Responsible to deliver highest level of guest experience from lead generation and conversion, to handling their requirements to post-event follow-up
• Reach and exceed yearly budget as well as upsell target assigned
• Develop in-depthknowledge of the wedding and social events market, including client preferences and industry trends
• Keep abreast of market condition and competitors' activities to formulate business strategy
• Implementtactical/seasonal packages to enhanceconversion ratio and to maximize upselling opportunities
• Promote to clients and to solicit business, handle contract negotiation for any business from wedding and social segments
• Achieve individual, team revenue goal and KPOs as determined at the beginning of each year

REQUIRED SKILLS

• Sophisticated interpersonal skills, negotiation skills and leadership skills
• Knowledge in Delphi and Opera systems is an advantage
• Demonstrated success in nurturing accounts through lengthy sales cycles
• Maintain a high level of knowledge pertaining to policy and procedure and communicate knowledge effectively to all personnel when applicable
• Demonstrate clear and effective verbal and written skills for the purpose of obtaining and conveying information to clients, technicians, management and team members as well as producing reports
• Ability to work under pressure and work over weekends or public holidays as required
• Candidates with less experience may be considered as Assistant Event Sales Manager

We offer promising career opportunities with excellent remuneration packages, on-going professional learning & development, a culture of service excellence and a diverse workplace that celebrates differences.

Data collected will be used for recruitment purpose only.