Enterprise AI Product Director — Change & Delivery

HSBC; Hong Kong; On-site; HKD 2,000,000 - 3,500,000; Full time

Job summary

HSBC Holdings plc in Hong Kong seeks a Product Director, Enterprise Change AI to own the strategy, roadmap and outcomes for AI-enabled products across the PDLC and SDLC. The role connects user needs with standardized delivery, trusted knowledge, and integrations across core systems.

You will collaborate with Group AI, Technology and business teams to prioritise high-value workflows, establish guardrails, and drive reusable capabilities, responsible AI, and measurable productivity.

Qualifications

• Significant product leadership experience owning an enterprise platform or AI-enabled workflow proposition from strategy through scaled adoption.
• Deep understanding of change frameworks, PDLC/SDLC, and the work of product owners, business analysts, designers, architects, and delivery and governance teams.
• Experience shaping AI, agentic, workflow orchestration, knowledge management or low-code capabilities with technical depth.
• Proven platform-as-a-product leadership balancing enterprise standards and reuse with diverse contexts and user needs.

Responsibilities

• Define the vision and roadmaps for enterprise AI-enabled builder capabilities across the PDLC/SDLC.
• Redesign end-to-end user and delivery journeys, reducing hand-offs and disjointed apps.
• Prioritise common building blocks, agents, templates and knowledge services for reuse across value streams.
• Provide transparent tooling convergence and guide build/buy/retire decisions.
• Partner with users, owners, analysts and designers to prioritise use cases by value and effort.
• Define requirements for governed knowledge domains and integrations with Jira, Figma, repositories.
• Embed risk, privacy, security and auditability into product design and testing.
• Establish co-build/self-service model and measurable adoption and cost outcomes.
• Lead cross-functional teams across geographies, balancing governance with context.

Skills

Enterprise platform leadership

AI-enabled workflow

PDLC/SDLC understanding

Change frameworks

Stakeholder influence

Vendor assessment

Business cases

Unit economics

Portfolio rationalisation

Regulated environment

Tools

Jira

Figma

Repositories

Knowledge platforms

Workflow tools

Job description

HSBC Holdings plc in Hong Kong seeks a Product Director, Enterprise Change AI to own the strategy, roadmap and outcomes for AI-enabled products across the PDLC and SDLC. The role connects user needs with standardized delivery, trusted knowledge, and integrations across core systems.

You will collaborate with Group AI, Technology and business teams to prioritise high-value workflows, establish guardrails, and drive reusable capabilities, responsible AI, and measurable productivity.