Director, Enterprise Document Intelligence

HSBC; Hong Kong; On-site; HKD 4,000,000 - 8,000,000; Full time

Job summary

HSBC is seeking a Product Director for Document Intelligence to own strategy, roadmap and go-to-market for enterprise document processing capabilities. You will shape reusable solutions across Document Studio and related platforms, partnering with Group AI Platform to deliver measurable business value.

You will lead cross-functional teams, drive adoption, and ensure governance, privacy and responsible AI across the product lifecycle in a major global bank.

Qualifications

• Significant product leadership owning an enterprise AI, data, automation, document-processing or workflow platform.
• Experience positioning enterprise capabilities and building demand through business engagement.
• Track record securing sponsorship and converting pilots into live deployments at scale.
• Strong understanding of intelligent document processing including ingestion, OCR, classification, extraction & workflows.
• Apply AI to automate end-to-end document processing using LLMs, OCR and RAG capabilities.
• Translate user and process insights into reusable capabilities and roadmaps.

Responsibilities

• Own the vision, target experience and sequenced roadmap for enterprise Document Intelligence.
• Establish a single intake process to assess value and route demand.
• Lead internal commercialisation and define priority business segments to build demand.
• Partner with value streams to define problems, baselines and value hypotheses.
• Convert pilots into sustained adoption by embedding solutions into live workflows.
• Prioritise reusable document capabilities and ensure consumption via APIs and integrations.
• Set boundaries between enterprise platform and value streams and steer reuse decisions.
• Set evaluation criteria across accuracy, latency, resilience, cost and outcomes.
• Embed privacy, security, records, model risk, explainability and responsible AI in the lifecycle.
• Track demand conversion and validated benefits with evidence to guide investment.

Skills

Product leadership

Enterprise AI

Strategy & roadmap

Commercialisation

Stakeholder management

Cross-functional collaboration

Privacy & security awareness

Document processing knowledge

API & integration understanding

Tools

APIs

Orchestration

Model services

RAG

Job description

HSBC is seeking a Product Director for Document Intelligence to own strategy, roadmap and go-to-market for enterprise document processing capabilities. You will shape reusable solutions across Document Studio and related platforms, partnering with Group AI Platform to deliver measurable business value.

You will lead cross-functional teams, drive adoption, and ensure governance, privacy and responsible AI across the product lifecycle in a major global bank.