Education Centre Operations & Community Manager

Preface Technopreneur Limited; Hong Kong; Presencial; HKD 201 000 - 312 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive health insurance

Complimentary food & beverage

Tech knowledge upskilling

Global exposure

Career development opportunities

Meaningful work

Premium working locations

Casual work attire

Resumo da oferta

Preface Technopreneur Limited in Hong Kong is seeking a dedicated customer service professional to welcome families, engage students and parents, and foster a thriving learning community. You will coordinate classroom readiness, support teachers, manage the customer portal, and promote Preface courses and events to boost enrolments while upholding brand standards.

This role suits someone with 3–5+ years in service roles, fluent in English and Cantonese, who thrives in a fast-growing education

Qualificações

• 3-5+ years of experience in customer service/facing roles in education or similar sectors.
• Fluent in English and Cantonese (spoken and written).
• Ability to multitask and manage classroom operations efficiently.

Responsabilidades

• Greet families warmly and maintain an organized learning space.
• Serve as the primary contact for learning progress and course recommendations.
• Assist parents with the customer portal, schedules, and progress updates.
• Coordinate substitute teachers and ensure class materials are prepared.
• Promote courses and events to boost enrolments and retention.
• Manage front desk inquiries, attendance, and support events.

Conhecimentos

Customer service

English & Cantonese

Strong communicator

Sales & relationships

Multitasking

Attention to detail

Descrição da oferta de emprego

Preface Technopreneur Limited in Hong Kong is seeking a dedicated customer service professional to welcome families, engage students and parents, and foster a thriving learning community. You will coordinate classroom readiness, support teachers, manage the customer portal, and promote Preface courses and events to boost enrolments while upholding brand standards.

This role suits someone with 3–5+ years in service roles, fluent in English and Cantonese, who thrives in a fast-growing education