Ecosystem Partnership Manager / Director

PingPong Payments; Hong Kong; On-site; HKD 900,000 - 1,300,000; Full time

Job summary

PingPong Payments is building an Ecosystem Partnership team in APAC, targeting Singapore and Hong Kong. The role focuses on deep partnerships with leading SaaS, ERP, and logistics platforms to embed PingPong paid workflows and closed-loop settlements across multi-currency rails.

You will tailor industry-specific solutions, drive data-driven integrations, and lead high-level commercial negotiations to secure long-term partnerships with partners and their large end-customer bases.

Qualifications

• 5+ years in B2B business development, strategic partnerships, or key account sales, with HK/Singapore familiarity.
• Hands-on BD with direct C-level connections in target SaaS/ERP/logistics players.
• Deep understanding of cross-border payments, B2B collections/payouts, and FX settlement mechanisms.
• Strong executive negotiation and cross-functional collaboration skills.
• Fluent in English and Mandarin (written and spoken); based in Singapore or Hong Kong.

Responsibilities

• Lead strategic partner acquisitions and breakthroughs aligned with company strategy.
• Design ecosystem solutions and closed-loop payment scenarios for enterprise clients.
• Develop exclusive TMS/FA&P and cross-border payouts architectures for partners.
• Embed payments in SaaS/ERP/logistics platforms to enable mass payouts and FX hedging.
• Negotiate commercial terms and manage partner relationships at senior levels.
• Coordinate with product, engineering, and sales teams to ensure seamless integrations.

Skills

B2B BD

C-level network

Payments knowledge

Cross-functional

English & Mandarin

Job description

We are building a brand-new Ecosystem Partnership (BD) team in the APAC region, with a strategic focus on the Singapore and Hong Kong markets. We aim to establish deep collaborations with leading SaaS platforms, ERP systems, logistics & warehousing systems, and B2B trade infrastructures. Your ultimate mission is to deeply understand the underlying business models of these ecosystem partners, tailor industry-specific payment solutions for various vertical scenarios and successfully bring these partners and their massive end-customer base into PingPong's global payment closed-loop ecosystem.

Core Responsibilities

• Strategic Partner Acquisition & Breakthrough: Lead and execute partnerships with core ecosystem service providers in SG/HQ based on company strategy. Key breakthrough targets include but are not limited to:
• Scenario-Based Solution Design & Ecosystem Closed-Loop: Based on a profound understanding of clients' business logic and the complex supply chain finance of enterprise clients, deliver highly competitive, niche payment solutions. Examples include:
• Exclusive TMS & FA&P Scenarios: Deliver Mass Payouts via Local Rails to institutions like CTSI-Global to replace expensive and inefficient traditional SWIFT wire transfers, enabling instant, full-amount freight payouts; provide White-label Virtual Accounts for Shippers to help partners instantly open independent fund pools via API to isolate prepaid freight funds for multinational shippers; provide FX Risk Management / Forwards for large-volume shipping routes, helping shippers hedge against FX volatility over 1-3 month ocean freight billing cycles.
• SaaS / ERP / Logistics Scenarios: Enable order synchronization and closed-loop supplier payments within Order Management Systems (e.g., Anchanto); embed cross-border supply chain mass payouts within logistics systems (e.g., Shipsy/Yojee); build APAC Multi-Currency Rails within ERP and accounting systems (e.g., Mekari/Deskera) to bypass USD intermediary routing.
• Data Pipeline Integration: Drive the data closed-loop construction of "Order/Contract + Logistics/Fulfillment/Invoice Reconciliation + Payment/Settlement." Achieve end-to-end integration from transaction trigger and automated audit to automated reconciliation and fund disbursement via APIs, building a strong moat for customer acquisition and business retention.
• Commercial Negotiation & Relationship Management: Lead commercial terms negotiation and partnership agreement signing. Maintain ongoing high-level and cross-functional communications to ensure the long-term vitality and deep mutual trust of partnership projects.

What We Expect From You

• Experience: 5+ years of experience in B2B Business Development, Strategic Partnerships, or Key Account Sales, with strong familiarity with the Hong Kong and/or Singapore markets.
• Ecosystem Network (Crucial): Hands-on BD experience and direct C-level connections with the aforementioned high-priority targets (e.g., Anchanto, Eezee, Mekari, Shipsy, Logi-Sys) or similar Southeast Asian local SaaS, ERP, and logistics systems are highly preferred.
• Industry Insights & Problem-Solving: Deep understanding of cross-border payments, B2B collections/payouts, and FX settlement mechanisms. Strong commercial acumen to quickly deconstruct the business pain points of SaaS/ERP vendors and clearly articulate the incremental value of "PingPong Payments empowering SaaS."
• Competencies: Excellent cross-functional collaboration skills (able to bridge business language and API technical language), along with outstanding ice-breaking and executive-level commercial negotiation skills.
• Language & Location: Fluent in both English and Mandarin (written and spoken). Based in Singapore or Hong Kong.

Bonus Points

• Proven track record of leading the complete integration of a Payment Service Provider (PSP) or financial services into large ERPs, e-commerce middleware, or logistics control tower systems.
• Project experience handling payment/reconciliation integrations for mammoth traditional enterprise software (e.g., Blue Yonder, Oracle OTM) or modern AI-driven multi-modal TMS platforms (e.g., GoComet).
• Familiarity with local clearing networks (e.g., PayNow, FAST, cross-border local payout mechanisms).