Door Attendant (司閽)

Island Shangri-La, Hong Kong; Hong Kong Island; On-site; HKD 134,000 - 201,000; Full time

Benefits offered by this job

Competitive benefits

Recognition programs

Colleague stay/travel perks

Job summary

Island Shangri-La, Hong Kong, a flagship luxury hotel, seeks a Door Attendant to provide personalised guest assistance, ensuring comfort throughout their stay. You will welcome guests at the entrance and help with directions, arrivals, and parking in a discreet, professional manner.

With at least one year in hotel or service industry, you will contribute to a seamless guest experience, collaborate with colleagues, and uphold our service standards.

Qualifications

• At least 1 year of relevant experience in the hotel or service industry.
• Reliable and customer-oriented team player with strong communication skills.

Responsibilities

• Greet and assist guests at the hotel entrance in a professional manner.
• Manage driveway traffic to ensure smooth and safe operations.
• Assist with transportation arrangements, including taxi and limousine services.
• Perform any other duties as assigned by Management.

Skills

Communication skills

Customer-oriented

Team player

Job description

Headquartered in Hong Kong SAR, Shangri-La Group has grown from a single hotel business to a diverse and integrated global portfolio comprising quality real estate and investment properties, wellness and lifestyle facilities. Today, the Group owns, operates and manages 100+ hotels under our family of five brands: Shangri-La Hotels & Resorts, Shangri-La Signatures, Kerry Hotels, JEN by Shangri-La, and Traders.

An Elegant Sanctuary, soaring above the Urban Skyline: Rising to a commanding 56 floors,Island Shangri-La, Hong Kongprovides a peaceful escape in the very heart of Hong Kong. Sweeping views of the iconic skyline, the Peak or Victoria Harbour are a constant source of inspiration in the 544 rooms and suites, each brimming with graceful Asian-inspired décor.

Luxury 5-Star Hotel in Hong Kong | Island Shangri-La

About the Role

As a Door Attendant (司閽), you will be providing personalized guest assistance to ensure every guest enjoys convenience and comfort throughout their stay.

Key Responsibilities

Greet and assist guests at the Hotel entrance in a professional manner.

Manage driveway traffic to ensure smooth and safe operations.

Assist with transportation arrangements, including taxi and limousine services.

Perform any other duties as assigned by Management.

About You

At least 1 year of relevant experience in the Hotel or Service Industry.

Reliable and customer-oriented team player with strong communication skills.

Why Join Us

A workplace that values your passion and supports self-realization and personal growth.

Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.

Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.

Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.

We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.

Headquartered in Hong Kong SAR, the Shangri-La Group has grown from a single hotel business to a diverse and integrated global portfolio comprising quality real estate and investment properties, wellness and lifestyle facilities.

Today, the Group owns, operates and manages 100+ hotels under our family of five brands: Shangri-La, Shangri-La Signatures, Kerry Hotels, JEN by Shangri-La, and Traders.

We are part ofthe Kuok Group, one of Asia's most dynamic multinational conglomerates and a leader in properties, logistics, agribusiness, maritime and hospitality. From our strong base in Asia, we have expanded into key gateway cities and markets around the world.

Headquartered in Hong Kong SAR, the Shangri-La Group has grown from a single hotel business to a diverse and integrated global portfolio comprising quality real estate and investment properties, wellness and lifestyle facilities.

Today, the Group owns, operates and manages 100+ hotels under our family of five brands: Shangri-La, Shangri-La Signatures, Kerry Hotels, JEN by Shangri-La, and Traders.

We are part ofthe Kuok Group, one of Asia's most dynamic multinational conglomerates and a leader in properties, logistics, agribusiness, maritime and hospitality. From our strong base in Asia, we have expanded into key gateway cities and markets around the world.