Document Production Specialist / Word Processing Operator

Simpson Thacher & Bartlett LLP; Hong Kong; On-site; HKD 180,000 - 240,000; Full time

Job summary

Simpson Thacher & Bartlett LLP in Hong Kong seeks a Document Production Specialist / Word Processing Operator to create, format, and revise legal documents in line with firm standards. The role supports MS Office users and maintains meticulous records of all work performed.

Responsibilities include document production, proofreading, and assisting with remote support. The candidate should adapt to shifts and ensure accuracy under tight deadlines, with a high level of discretion for confidential

Qualifications

• High School diploma or GED required.
• Proficiency in MS Office; intermediate PowerPoint and Excel.
• Knowledge of legal industry software (Worksite, Payne Numbering Scheme).
• Basic math skills: addition, subtraction, multiplication, division.
• Strong attention to detail.
• Strong analytical and problem solving skills.
• Strong customer service skills.
• Discretion with sensitive and confidential information.
• Ability to prioritize and plan work in high pressure environment.

Responsibilities

• Create and revise legal documents to Firm’s specifications using the Firm’s latest software and MS Office.
• Produce financial statements, flow charts, presentations, letters and other documents, with cross references, TOC, TAs, defined terms and indexing.
• Scan and format documents; convert documents to/from different software packages.
• Produce mail merge documents, and fillable-pdf forms, and prepare Change Pro comparisons.
• Troubleshoot document issues; recover/restore corrupted document files.
• Proofread work for quality and correct formatting.
• Answer incoming calls to Word Support and assist users with various software applications; provide document support via remote access; input iSupport calls into the service desk.
• Coordinate and communicate with Supervisor-Word Processing regarding workflow and other issues.
• Maintain an accurate diary log of all work performed.
• Provide front desk coverage during Supervisor absence as needed.
• Work overtime or flexible schedule to meet deadlines.
• Perform other duties as assigned.

Skills

MS Office Suite

PowerPoint

Excel

Attention to detail

Analytical skills

Customer service

Discretion with confidential info

Prioritize and plan work

Education

High School diploma or GED

Technical school certification

Tools

Worksite

Payne Numbering Scheme (Bighand)

Job description

The firm

The Document Production Specialist / Word Processing Operator is responsible for creating, formatting, and revising documents, as well as retrieving text and data from electronic files. This role also provides user support for MS Office applications.

Responsibilities/Duties

• Create and revise legal documents to Firm’s specifications using the Firm’s latest software and version of MS Office


• Produce financial statements, flow charts, presentations, letters and other documents, marking for cross references, Table of Contents, Table of Authorities, defined terms, and indexing


• Scan and format documents; convert documents to/from different software packages,


• Produce mail merge documents, and fillable-pdf forms, and prepare Change Pro comparisons




• Troubleshoot document issues; recover/restore corrupted document files


• Proofread work for quality and correct formatting




• Answer incoming calls to Word Support and assist users with various software applications; provide document support utilizing remote access; input iSupport calls into software ticketing system


• Coordinate and communicate with Supervisor-Word Processing regarding workflow and other issues


• Maintain an accurate diary log of all work performed


• Provide front desk coverage during the absence of Supervisor when necessary


• Work overtime or flexible schedule as required to meet deadlines


• Perform other duties as assigned

Shift Options

• Wednesday to Sunday in Asia, covering 12:00 pm to 8:00 pm (which aligns with 12:00 am to 8:00 am NY time); or


• Wednesday to Sunday in Asia, covering 9:30 am to 5:30 pm (which aligns with 9:30 pm - 5:30 am NY time)

Required Skills

• Proficiency in MS Office Suite; intermediate level knowledge of PowerPoint, Excel


• Knowledge of software specific to the legal industry, i.e. Worksite, Payne Numbering Scheme (Bighand)


• Basic math skills: addition, subtraction, multiplication, division


• Strong attention to detail


• Strong analytical and problem solving skills


• Strong customer service skills


• Ability to use discretion with sensitive and confidential information


• Ability to effectively prioritize and plan work activities and meet deadlines in high pressure environment

Preferred Skills

• Experience in a large law firm preferred


• Knowledge of Adobe products and EDGAR experience preferred

Required Education

Required

• High School diploma or GED equivalent required

Preferred

• Technical school certification