Distribution Training Specialist

AXA; Hong Kong; On-site; HKD 180,000 - 280,000; Full time

Job summary

AXA Hong Kong is seeking a dedicated Training Specialist to deliver IIQE and foundation programs, assist in creating and revamping training materials, and support CPD accreditation initiatives. The role involves developing digital learning content, organizing sessions, and monitoring training effectiveness.

The ideal candidate has a university degree, 2+ years in insurance training, strong presentation and communication skills, and fluency in English and Chinese.

Qualifications

• University degree in any discipline is required.
• FLMI, CII or insurance qualification preferred.
• At least 2 years in sales or agency training in life or general insurance.
• Excellent communication and interpersonal skills.
• Good presentation and course facilitation skills.
• Able to work under pressure and be self-motivated.
• Proficient in English and Chinese (spoken and written).
• Strong PC skills in Word, Excel and PowerPoint.

Responsibilities

• Deliver IIQE and foundation training programs.
• Assist team head to develop and deliver training programs.
• Assist design and revamp of training materials to meet AXA culture and business goals.
• Design and develop digital training materials (E-learning, videos).
• Participate in projects to drive business results.
• Prepare trainer guides with clear learning points, methodology and materials linkage.
• Provide support on training administration and logistics including rooms, equipment, and materials.
• Design, develop and deliver in-house CPD accreditation programs and maintain external CPD programs.
• Assist senior for product launch training development.
• Update training materials.
• Organize training events to strengthen sales knowledge and skills.
• Monitor and track training effectiveness.

Skills

Communication skills

Interpersonal skills

Presentation skills

Course facilitation

English & Chinese proficiency

MS Office

Self-motivation

Work under pressure

Education

University degree (any discipline)

FLMI, CII or insurance qualification preferred

Tools

MS Office

Job description

Responsibilities:

• To deliver IIQE and foundation training programs
• To assist the team head to develop and deliver training programs
• To assist the design and revamp of training programs with materials to meet the AXA culture and business goal
• To design and develop digital training materials (E learning, video shooting etc)
• To participate assigned projects to drive business desired results
• To prepare the trainers guide to ensure standardized delivery of the course; the contents should illustrate clearly the following: learning points, methodology; linkage; relating the guide to all teaching materials and documents and materials checklist
• To provide support on training administration and logistics including training rooms and equipment maintenance, training materials preparation and inventory control
• To design, develop and deliver in house CPD accreditations programs as well as recommend, review and maintain external CPD programs
• To assist senior for the product launch training development
• To update the training materials
• To assist the team head to organize training events to strengthen sales knowledge and skills
• To monitor and track training effectiveness

Qualifications:

• University degree of any discipline
• FLMI, CII and insurance qualification preferred
• At least 2 years in sales or agency training in life insurance and / or general insurance industry.
• Excellent communication and interpersonal skills
• Good presentation and course facilitating skills.
• Work under pressure and self-motivated
• Good command of both spoken and written English and Chinese
• Good PC skills in Words, Excel and PowerPoint

About AXA Hong Kong and Macau

AXA Hong Kong and Macau is a member of the AXA Group, a leading global insurer with presence in 52 markets and serving 92 million customers worldwide. Our purpose is to act for human progress by protecting what matters.

As one of the most diversified insurers in Hong Kong, we offer integrated solutions across Life, Health and General Insurance. We are the largest General Insurance provider and a major Health and Employee Benefits provider. Our aim is to not only be the insurer to provide comprehensive protection to our customers, but also a holistic partner to the individuals, businesses and community we serve. At the core of our service commitment is continuous product & service innovation and customer experience enrichment, which is achieved through actively listening to our customers’ needs and leveraging and investing in technology and digital transformation.

We embrace our responsibility to be a driving force against climate change and a force for good to create shared value for our community. We are proud to be the first to address the importance of mental health through different products and services and thought leading iconic research. Our overall Sustainability Strategy, with emphasis on climate strategy and biodiversity commitment, is developed based on TCFD recommendations. We are committed to integrating environmental, social and governance factors across our business and strive to contribute to a sustainable future through 3 distinct roles - as an investor, an insurer and an exemplary company.

AXA is an equal opportunity employer. We are committed to promoting Inclusion and Diversity (I&D) by creating a work environment where all employees are treated with dignity, respect, and where individual differences are valued. We welcome and treasure diverse profiles to join our big family, and to build an inclusive culture together which allows everyone to maximise their personal potential.

Our people strategies are designed to enhance employee well-being and professional growth, ultimately empowering them to excel within the company.

Click here to learn more about our Benefits (https://www.axa.com.hk/en/benefits), Culture (https://www.axa.com.hk/en/culture-and-values), & Career Development (https://www.axa.com.hk/en/career-development).