Officer, Learning & Leadership Development, HR

AXA Hong Kong and Macau; Hong Kong; On-site; HKD 279,000 - 424,000; Full time

Job summary

AXA Hong Kong and Macau is seeking a Learning & Development Coordinator to support training logistics, coordinate with internal staff and external vendors, and assist CPD programmes for licensed staff. You will deliver the monthly New Joiner Orientation and assist onboarding tasks.

As the Learning & Development team admin, you will administer the Global Learning Management System, generate reports, handle learner inquiries and contribute to learning campaigns.

Qualifications

• Degree in HR, Business Administration, Psychology or related discipline.
• 0–3 years of HR/L&D experience; size of organization matters.
• Enthusiastic about people development and staff engagement.
• Good command of written and spoken English and Chinese.
• Organised, self-motivated, team player, able to work under pressure.
• Proficient in MS Office, especially Excel and PowerPoint; tech-savvy.

Responsibilities

• Handle logistics for training programmes and coordinate with staff/vendors.
• Support CPD programmes required for licensed staff and onboarding tasks.
• Administrate the Global Learning Management System (GLMS) and other learning platforms.
• Generate learning reports and track completion; handle learner inquiries.
• Promote internal learning initiatives and support learning campaigns.

Skills

English proficiency

Chinese proficiency

Organisational skills

Time management

MS Office

Education

Degree in HR, Business Administration, Psychology or related

Tools

MS Office suite

Job description

AXA Hong Kong and Macau is a member of the AXA Group, a leading global insurer with presence in 52 markets and serving 92 million customers worldwide. Our purpose is to act for human progress by protecting what matters.

As one of the most diversified insurers in Hong Kong, we offer integrated solutions across Life, Health and General Insurance. We are the largest General Insurance provider and a major Health and Employee Benefits provider. Our aim is to not only be the insurer to provide comprehensive protection to our customers, but also a holistic partner to the individuals, businesses and community we serve. At the core of our service commitment is continuous product & service innovation and customer experience enrichment, which is achieved through actively listening to our customers' needs and leveraging and investing in technology and digital transformation.

We embrace our responsibility to be a driving force against climate change and a force for good to create shared value for our community. We are proud to be the first to address the importance of mental health through different products and services and thought leading iconic research. Our overall Sustainability Strategy, with emphasis on climate strategy and biodiversity commitment, is developed based on TCFD recommendations. We are committed to integrating environmental, social and governance factors across our business and strive to contribute to a sustainable future through 3 distinct roles - as an investor, an insurer and an exemplary company.

AXA is an equal opportunity employer. We are committed to promoting Inclusion and Diversity (I&D) by creating a work environment where all employees are treated with dignity, respect, and where individual differences are valued. We welcome and treasure diverse profiles to join our big family, and to build an inclusive culture together which allows everyone to maximise their personal potential.

Our people strategies are designed to enhance employee well-being and professional growth, ultimately empowering them to excel within the company.

Click here to learn more about our Benefits (https://www.axa.com.hk/en/benefits), Culture (https://www.axa.com.hk/en/culture-and-values), & Career Development (https://www.axa.com.hk/en/career-development).

Responsibilities:

• Handle logistics and administrative tasks for training programmes.
• Coordinate with internal staff and external vendors to ensure smooth delivery.
• Support the coordination of Continuous Professional Development (CPD) programmes required for licensed staff.
• Deliver the monthly New Joiner Orientation session and support onboarding‑related tasks.

Learning Systems & Reporting

• Administrate and manage the Global Learning Management System (GLMS) and other digital learning platforms (e.g., LinkedIn Learning).
• Generate learning reports, track completion status, and support data analysis and updates.
• Handle general employee enquiries related to learning and development.

Learning Promotion & Engagement

• Contribute ideas and support the execution of learning campaigns and group‑wide initiatives.
• Support the team in promoting internal learning initiatives through various channels.

General HR & Team Support

• Provide support for HR engagement events (such as Town Hall, Annual Dinner, etc.).
• Assist in consolidating team budget records and tracking expenses.
• Carry out other assigned tasks and ad‑hoc duties

Qualifications:

• Degree holder in HR, Business Administration, Psychology or related discipline
• 0-3 years of relevant experience in HR/L&D, with sizable organizations preferred. (Candidates with less experience or fresh graduate will be considered as Assistant L&D Officer)
• Enthusiastic and passionate about people development and staff engagement
• Good command of written and spoken English and Chinese
• Organized, self‑motivated, responsible, team player, time‑sensitive, able to cope well under stress and in a fast‑paced environment
• Proficient in MS Office, especially Excel and PowerPoint, with an openness to learning new technologies; tech‑savviness and strong Excel skills are advantageous.

"Candidates with less experience will be considered for the Assistant Officer level."

AXA Hong Kong and Macau is a member of the AXA Group, a leading global insurer with presence in 52 markets and serving 92 million customers worldwide. Our purpose is to act for human progress by protecting what matters.

AXA is an equal opportunity employer. We are committed to promoting Inclusion and Diversity (I&D) by creating a work environment where all employees are treated with dignity, respect, and where individual differences are valued. We welcome and treasure diverse profiles to join our big family, and to build an inclusive culture together which allows everyone to maximise their personal potential.

AXA Hong Kong and Macau is a member of the AXA Group, a leading global insurer with presence in 52 markets and serving 92 million customers worldwide. Our purpose is to act for human progress by protecting what matters.

AXA is an equal opportunity employer. We are committed to promoting Inclusion and Diversity (I&D) by creating a work environment where all employees are treated with dignity, respect, and where individual differences are valued. We welcome and treasure diverse profiles to join our big family, and to build an inclusive culture together which allows everyone to maximise their personal potential.