Business Analyst - Credit Card System (Bank)

TEKsystems; Hong Kong; Hybrid; HKD 420,000 - 660,000; Full time

Job summary

TEKsystems in Hong Kong is seeking a Senior Business Analyst to join a large-scale credit card system revamp for a leading bank. You will collaborate with business stakeholders, technology teams, and external vendors to capture requirements and drive migration initiatives.

The role emphasizes gap analysis, impact assessments, vendor management, and delivery of migration plans, testing support, and business adoption.

Qualifications

• 3+ years of Business Analyst experience on either the business or IT side
• Strong knowledge of retail banking products, preferably in Credit Card and Lending
• Experience in migration, system implementation, or transformation projects
• Proven experience in vendor management and stakeholder engagement
• Excellent analytical and problem-solving skills
• Fluent in Cantonese and English; conversational Mandarin

Responsibilities

• Gather, analyze, and document business requirements for credit card migration and transformation initiatives
• Perform gap analysis, impact assessments, and solution scoping to support project delivery
• Work with business users and technology teams to translate requirements into functional solutions
• Manage vendors throughout the project lifecycle, ensuring alignment with business objectives
• Support migration planning, testing, and business adoption activities
• Track project progress, risks, issues, and dependencies; escalate when needed
• Facilitate workshops and stakeholder review sessions
• Ensure deliverables meet agreed business requirements and quality standards

Skills

Business Analysis

Gap Analysis

Vendor Management

Requirements Gathering

Stakeholder Engagement

Migration Planning

Credit Card

Lending

Job description

Business Analyst - Credit Card System (Bank)

A leading bank is looking for a Senior Business Analyst to join their large-scale credit card platform revamp and integration project. This BA will work closely with business stakeholders, technology teams, and external vendors, and plays a key role in gap analysis, migration planning, vendor management, and requirements delivery.

Key responsibilities

Gather, analyze, and document business requirements for credit card migration and new transformation initiatives.

Perform gap analysis, impact assessments, and solution scoping to support project delivery.

Work closely with business users and technology teams to translate requirements into functional solutions.

Manage vendors throughout the project lifecycle, ensuring requirements and deliverables are aligned with business objectives.

Support migration planning, implementation readiness, testing, and business adoption activities.

Track project progress, risks, issues, and dependencies, escalating where appropriate.

Facilitate workshops, stakeholder meetings, and requirement review sessions.

Ensure project deliverables meet agreed business requirements and quality standards.

About you

3+ years of Business Analyst experience on either the business or IT side

Strong retail banking product knowledge, preferably in Credit Card, Lending

Experience in migration, system implementation, or transformation projects

Proven experience in vendor management and stakeholder engagement

Strong skills in requirements gathering, business process mapping, scoping, and gap analysis

Excellent analytical, communication, and problem-solving skills

Fluent in Cantonese and English; conversational Mandarin

Be part of a high-profile credit card transformation program

Gain exposure to large-scale migration and integration initiatives

Work closely with senior stakeholders, business leaders, and external vendors

Hybrid working environment with strong career development opportunities